Automotive Hotline Technician (m/f/d) / Soporte tecnico remoto de automoción

Data Solutions · Barcelona · Hybrid

Automotive Hotline Technician (m/f/d) / Soporte tecnico remoto de automoción
remote support | mechatronics | office job | automotive industry | vehicle engineering
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TecAlliance interconnects entirely global automotive aftermarket data & and knowledge from order to invoice. Over 900+ colleagues work relentlessly globally together in 140 countries and counting. We are owned by 34 automotive companies like Bosch, Continental, Rheinmetall, or ZF and proudly connect all data for them. Become a colleague (m/w/d) today and continue our history of being a single source of truth data provider for the automotive aftermarket for the past 25 years.

Tired of the workshop? Join us in Barcelona as a Automotive Hotline Technician (m/f/d).

You've mastered complex vehicle electronics – now it’s time to use your know-how in a new way. If you’re ready to leave the lift behind and support mechanics remotely, in real time, we’ve got the opportunity for you.

Become part of a tech-driven team at TecAlliance and help shape the future of automotive diagnostics.

Your tasks:
Guide workshop technicians via remote support – helping them solve complex electronic issues (sensors, ECUs, CAN networks & more)
Use advanced diagnostic tools like oscilloscopes, scanners, and analysis software
Spot fault patterns, suggest solutions, and help avoid future issues
Join internal training sessions and help us build smart, hands-on technical content
Work with cutting-edge digital platforms powered by AI and smart data
Your profile
A technical background in automotive electronics, electromechanics or vehicle engineering
Minimum of 3 years of hands-on experience in advanced diagnostics
Confidence with oscilloscopes, multimeters & diagnostic software
Solid understanding of modern vehicle electronics and communication protocols
A solution-driven, independent mindset and a real interest in helping others
Fluent Spanish and English (at least B1/B2)
Bonus: Experience in remote support or technical training
Benefits

Contracts, Salary, and non-monetary benefits

Contract title: your position is part of our job profile “Garage Support Representative”. Our generic job profiles compare groups of employees with similar tasks that are part of the same area of responsibility/team. The displayed title above ensures that you can find us.
All our contracts are by default unlimited (probation period is six months).
Compensation package: 97% fixed base salary paid monthly, with a 3% performance-based bonus paid annually, dependent on company performance.
Our travel policy allows for expense reimbursement, ensuring you can explore the world without stressing over your wallet.
Group accident insurance.
Discounts on our corporate benefits program with a broad range of partners.

Location-independency / flexibility :

Hybrid in Barcelona: Remote work in Barcelona / 1-2 days per week remote. Working times: Monday to Friday from 9am to 2pm and 3:30pm to 18:30pm.
Structured Onboarding: you receive an individual onboarding plan, have multiple onboarding days in the beginning, and a wealth of e-learning, training, and documentation besides your team at your disposal.
Set-up: for this, we will provide you with a tailored tech set-up (notebook, headset, backpack) if you are working in an office, and for remote workers we have an extended set-up.

Culture:

We value ownership, cooperation, entrepreneurial thinking & and self-reflection to communicate effectively as ONE team.
Team culture is Key! We have fun at work and beyond: There is always something to celebrate and regular team events.
Come as you are - do you prefer T-shirts over a shirt? Great.
Your contribution matters: shape our value-driven culture and agile transformation together with your colleagues – we’re curious, want to go one step further, build further trust together, and join forces to tackle our challenges as a team.
Please note
that TecAlliance can only consider candidates for employment who are legally authorized to work in a country listed in the job posting, where we have an established legal entity and payroll system. Unfortunately, we are currently unable to hire candidates who require relocation, visa support, or are located outside of that country. Of course you can apply, if you hold a work permit and are willing to / or already moved to the country. Thank you for your understanding.
that it is not possible to work outside of the country you are applying for. Meaning that, if you apply e.g. for Spain, you must work from within Spain. It is not possible to work from abroad. You can work at any location within the borders of the listed country, unless the job posting specifies a certain City.

Department Data Solutions

Role Data Specialist

Locations Barcelona

Remote status Hybrid

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