Automotive Call Center Representative (BDC) - McCarthy Chevrolet
Confidential
Posted: March 4, 2026
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Quick Summary
Answer internet leads and customer inquiries via phone, email, and text to drive new customer acquisition and sales.
Required Skills
Job Description
Automotive Call Center Representative/Business Development Representative
McCarthy Chevrolet- Overland Park is seeking to add a Business Development Representative to their Service Business Development Center. The Business Development Center is the heart of the dealership and is where our sales and service departments look for new customers. First impressions are key in this position as you are talking to the customer via phone, email, and text. As the Business Development Representative, you will be responsible for answering internet leads and customer inquiries.
Job Responsibilities:
Complete quality inbound and outbound calls, texts, and emails with customers
Schedule service appointments and maintain service calendars
Provide a high level of customer service
Follow up with customers on their experience at the dealership
Strong organizational skills and attention to detail are necessary
Qualifications:
Must have Strong Communication Skills
Must be a self-starter
Strong organizational skills and attention to detail are necessary.
High School Diploma or GED
Must be goal driven
Must be flexible and reliable
Bilingual a plus!!
McCarthy Employment Perks
Closed on Sundays!
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Health Savings Account
401(k) with Company Match
Paid Vacation and Holidays
Employee Discounts on Vehicles, Service & Parts
Employee Assistance Program
Referral Bonuses
Paid Training
Community and Charity Involvement
If this sounds like the job for you, apply now!!