Auto Parts Counter Personnel

Confidential

Spokane, Washington permanent

Posted: January 30, 2026

Job Description

Direct Automotive is looking for a full time parts counter person for our Spokane, WA location. We are a locally owned automotive parts distributing company. This position will communicate with the customer to identify their needs, have excellent selling skills, and strengthen the overall relationship between Direct Automotive Distributing and the Customer.

Responsibilities include but are not limited to:

Take customer orders over the phone

Look up auto parts in multiple catalog systems

Process customer orders with high degree of accuracy

Troubleshoot and make recommendations to meet customer needs

Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs

A qualified candidate will have previous automotive parts counter experience in either a retail store or other setting where finding the right part was an essential function of the job.

Additional Requirements:

The Counter Sales position requires a proven team player with a passion for customer service, and the ability to effectively manage multiple tasks in a fast-paced environment.

Minimum Requirements:

1 Year experience with Automotive Parts

1-2 years previous sales and customer service experience

Ability to look up parts in parts cataloging systems

Excellent verbal and written communication skills

Strong background in mechanics & ASE certification is a plus

Full time Monday-Friday 8:00am to 5:00pm / 5:30pm

We offer a well-balanced compensation and benefits program, including medical, dental, life, 401K, paid holidays/vacation/sick time.

Wage is DOE

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