Audit Senior Manager - Audit Learning and Training Office

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Deloitte offers career opportunities across Internal Client Services, Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T). 

About the Division

Our Audit & Assurance services go beyond merely meeting statutory requirements. We help our clients perform better and achieve their business objectives. We listen to their needs, think about the business implications and tailor our approach accordingly. Click here to read more about our Audit & Assurance practice.

Main Purpose of Job

The Senior Manager: Learning & Deployment is responsible for the design, deployment, governance and continuous improvement of the Audit & Assurance learning curriculum across all levels of the firm, from trainee and associate levels through to senior management and partner.

The role ensures that learning solutions are practical, high-quality, consistently deployed, and aligned to professional standards, Global requirements, regulatory requirements, the firm’s audit methodology and the strategic capability needs of the Audit & Assurance practice.

Learning Strategy & Curriculum Deployment

• Lead the end-to-end deployment of the Audit & Assurance learning curriculum across all career levels, including trainees, seniors, managers, senior managers and partners.
• Ensure learning pathways support technical excellence, professional judgment, leadership development, and partner readiness.
• Drive consistency and quality in learning delivery across offices, regions and audit teams.

Stakeholder Management & Governance

• Partner closely with Audit Leadership, Talent teams, and Quality/Risk functions to align learning with business and quality priorities.
• Chair or contribute to learning governance forums, ensuring prioritisation, risk management and alignment to firm strategy.

Programme Design & Delivery Oversight

• Oversee the design and rollout of blended learning solutions (classroom, virtual, e-learning, experiential and on-the-job learning).
• Ensure learning materials remain current, practical, and aligned with professional standards (e.g., auditing, ethics, independence, quality management) and the needs of the business.

Quality, Risk & Regulatory Alignment

• Embed audit quality, ethics, independence, and professional scepticism throughout all learning interventions.
• Support internal and external inspections by demonstrating robust learning governance and deployment evidence.

Deployment Execution & Change Management

• Develop and manage comprehensive deployment plans, including timelines, audiences, logistics and communications.
• Lead change management efforts associated with new learning initiatives, methodology updates and firm-wide rollouts.
• Monitor adoption, completion, and effectiveness of learning programmes, addressing barriers to uptake where required.

Measurement & Continuous Improvement

• Define and track key learning metrics (e.g., attendance, completion, feedback, behavioural outcomes).
• Use insights from quality reviews, performance trends and stakeholder feedback to enhance learning solutions.
• Drive continuous improvement of learning design, delivery and deployment approaches.

People & Budget Management

• Lead and develop a team of learning and deployment professionals (where applicable).
• Manage learning budgets, third-party spend, and resource planning effectively.
• Model strong people leadership, coaching, and inclusion-focused leadership behaviours.

SAICA and ACCA Training Office Management

• Support the Deloitte Training Officer in providing strategic direction, leadership and management of the CA(SA)/AGA(SA)/ACCA training programmes for Deloitte South Africa. Implement the SAICA Training Programme as prescribed in the SAICA Training Regulations and the ACCA Training Programme in line with the ACCA Qualification Framework.

Training Programme Management

• Assist the Deloitte Training Officer in executing their duties as required by Annexure 3 of the SAICA Training Regulations and the ACCA Qualification Framework.
• Manage relationships with SAICA, ACCA, Board Course service providers, and other Training Offices.
• Serve as a subject matter expert on the SAICA CA2025 and ACCA Qualification frameworks, including practical application and evidence of competencies.
• Stay abreast of framework revisions and assess implications for the Training Office.
• Prepare and monitor Training Office Training Plans, updating these as required.
• Investigate and implement external or in-house simulations to meet Training Regulation requirements.

Trainee Development and Support

• Coordinate trainee induction, orientation and ongoing development activities.
• Monitor trainee progress through regular assessments reviews and provide feedback sessions where appropriate.
• Identify training gaps and implement development plans aligned to competency requirements.

Stakeholder Engagement

• Represent Deloitte at framework sub-working committee meetings, providing input on implementation and designing solutions for common challenges.
• Prepare submissions to business leadership and relevant committees.
• Facilitate the SAICA monitoring and moderation visits for training office accreditation.

Operational Effectiveness

• Determine review cycle timelines with the Training Officer and HRBPs to ensure compliance with Training Regulations.
• Allocate trainees to registered assessors and grow the pool of assessors.
• Prepare and distribute regular monitoring reports for LORs and PDSs to trainees & managers.
• Monitor the Training Office mailbox, supporting trainees and managers with queries and guidance.
• Develop and send timely communications to all assessment process role-players.
• Oversee training programme results days.
• Mediate disputes between trainees and managers regarding competency exposure and ratings.
• Execute processes and controls, maintaining records as part of the Deloitte Africa ISQM framework.
• Perform recognition of prior learning (RPL) assessments and maintain a central tracking document.
• Support Deloitte’s Academic Trainees, liaising with university line-managers and ensuring proper assessment processes.
• Recommend and implement improvements to the training programme and processes.

In addition to the above:

• Support the Deloitte Oversight Registered Auditor (ORA) in providing strategic direction, leadership, and management of the Audit Development Programme (ADP) training programme for Deloitte South Africa.

ADP Programme Management

• Assist the ORA in executing their duties as required by the IRBA
• Maintain up-to-date knowledge of the IRBA competency framework.
• Support the firms’ Registered Candidate Auditor (RCA) throughout the ADP process and requirements of the programme.
• Facilitate the IRBA monitoring and moderation visits for audit firm accreditation.
• Serve as the primary liaison between the organisation and IRBA on all ADP related matters.

• Honours BCom Accounting, Registered CA (SA)
• Minimum 2-5 years working experience as a Senior Manager.

Technical Competencies

• Various audit execution and management competencies

Behavioural Competencies

• Excellent communication skills, both written and verbal.
• Effective interpersonal and relationship building skills.
• Good mentorship and coaching ability with desire to develop self and others.
• Strong client delivery focus.
• Adaptable, managing change and ambiguity with ease.
• Focus on quality and risk.
• Effective problem-solving ability.
• Excellent business acumen.
• Effective project management capabilities (management and execution of projects included).
• Demonstrated leadership skills.
• Sound business acumen.
• Team player and ability to manage other managers within the team.
• Ability to juggle multiple parts of projects, with multiple outcomes and multiple deliverables over time.

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

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• Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies.
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• Unprofessional Communication: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.

 

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