Attorney Performance Specialist

Abclegalservices

Alabama, US Remote Remote permanent

Posted: April 13, 2026

Required Skills

Job Description

About ABC Legal Services:

ABC Legal Services is proud to be the nation's leading service of process and court filing company. Docketly is a subsidiary of ABC Legal Services, providing appearance counsel, covering simple creditors rights hearings. We find attorneys to stand-in on short, procedural hearings. We are looking for a team player that can roll up their sleeves and learn from the bottom up and be able to pick up multiple job duties quickly, and efficiently. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!

Job Overview:

The Legal Performance Specialist will ensure that all hearing reports submitted by attorneys are reviewed for accuracy and completeness, with any discrepancies identified and resolved prior to publication. Will handle all attorney performance issues that arise such as Failure to Appears (FTA's), complaints, or sanctions to ensure that our attorney pool is best in class. This position is remote but located in the Alabama.

Key Responsibilities: 

• Handles difficult or complicated attorney tickets, issues or complaints with appropriate documentation and resolution. Follows up with client should the issue affect them

• Investigates inquiries regarding hearing report results, attorney performance and attorney history

• Manages various performance widgets to ensure timely resolution of compliance tasks

• Process and manage FTA's and Filtered attorneys; use trends and information gained to identify training needs and remediation

• Monitor Learning Management System for attorneys

• Assists with attorney services (calls, chats, tickets, emails, etc. from attorneys)

• Follows good customer service standards in all aspects of the job

• Identifies and suggests ideas for improving system and processes

• Attends weekly team meetings. Prepares and participates as appropriate

• Attorney training regarding our platform

• Performs other duties as assigned

Qualifications: 

• Ability to plan, multi-task and manage time effectively

• Must have excellent verbal and written communication skills

• Solid computer skills

Preferred

• AI Experience

• Legal Experience

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

• Comprehensive Medical, Dental, and Vision coverage

• PTO

• Retirement plan with 5% matching

• 9 paid holidays per year

• Referral program

Starting Pay: $15.00 -15.00 per hour

Schedule: Full-time, Monday through Friday, 8:00am to 4:30pm MST

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.