Associate Sales Support Engineer

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Job Category

User Experience

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Are you technical? Are you looking for something more than a typical developer role? Are you intrigued by the ins and outs of different businesses, industries and new web technologies? If this sounds exciting to you, then consider this unique role. The Solution Engineering team works in a dynamic team environment to develop unique solutions for new and existing customers. On this hands-on role, you’ll become an expert on Salesforce solutions  and learn how to position the product in a sales environment as well as become a hands on expert in Agentforce, helping our customers on their use case mapping and adoption of agents.
 

Your Impact/Responsibilities: 
 

Work with a variety of Solution Engineers (pre-sales consultants) to:
 

* Understand customer goals and challenges
* Build proof of concepts and pilots with high focus in Agentforce.
* Leverage Salesforce Platform to solve customers challenges and achieve their goals
* Become an expert in Salesforce Platform and acquire deep knowledge in Salesforce Clouds: Sales, Service, Agentforce, Data Cloud and the Salesforce Platform
* Develop demonstration preparation skills and basic presentation skills
* Medium to Heavy programming and/or scripting

Minimum Qualifications: 

* Knowledge of cloud applications/platforms, relational databases, web technologies, UI/UX
* Programming experience in Object Oriented programming languages
* 1 years of experience in HTML, CSS, JavaScript, SQL
* Ability to multi-task, prioritise and manage time effectively
* Exemplary verbal, presentation, and written communication skills

* Fluency in Spanish or Portuguese depending on country of application;
* Fluency in English is mandatory.

Desirable Skills:
 

* Web development experience
* Knowledge of UI/UX tools (Figma, Sketch, Adobe XD)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

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