Associate, Sales Operations

Reports To: Senior Manager, Sales Operations
Business Unit: Finance, Accounting
Work Location: Gurugram with a minimum of 3 days per week’s work from office
Shift Timing: 12 PM IST to 9 PM IST

Position Summary

GLG is currently looking for an Associate to join our Sales Operations team. We are seeking a dynamic and self-motivated individual who is detail oriented and customer-service focused. This role will report to the Sales Operations, Senior Manager and will focus primarily on supporting the operational aspects of our contracting process as the Company transitions from one BRRP system to another.

Position Responsibilities include (but are not limited to):

• 1 Review the old and new contract setups in Salesforce to ensure a smooth transition between systems.
• Assist with Salesforce account management, including activating new accounts and updating opportunity statuses
• Responding to inbound requests from account managers and business development professionals, primarily related to new contracts, renewals and invoicing
• Setup contracts in SalesForce as they are completed and signed
• Maintaining appropriate support in Salesforce to facilitate Accounting’s review of strategic projects, including evidence of delivery of final reports, internal approvals, etc.
• Working with the Billing Analyst to ensure that purchase orders are received from clients who require them
• Assist with management of GLG Library access for client users

We are looking for:
• Around 2+ years of relevant experience
• Must be highly organized and detail oriented with the ability to manage multiple tasks at one time; this role is very hands on and requires someone who will "roll up their sleeves"
• Must be customer-service oriented with excellent communications skills and the ability to develop effective working relationships across the Company's operations
• Experience with Salesforce and Microsoft Excel a plus

About GLG / Gerson Lehrman Group

GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.

GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.

To learn more, visit www.GLGinsights.com.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.