Associate Remediation Specialist

Confidential

Cape Town, Western Cape, South Africa permanent

Posted: May 7, 2026

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Quick Summary

The Associate Remediation Specialist position requires a detail-oriented individual to execute document accessibility projects from start to finish, ensuring compliance with WCAG 2.1/2.2 guidelines.

Required Skills

Customer Service Attention to Detail Problem Solving Analytical Skills Communication Skills Microsoft Office Adobe Acrobat ADA Project Management

Job Description

The position of Associate Remediation Specialist is a key player at TransPerfect. Specialists execute document accessibility projects from the start to the finish and serve as a vital resource for ensuring our clients' digital content is inclusive. Individuals in this role focus on PDF and document remediation in line with WCAG 2.1/2.2 guidelines, directly helping global organizations stay compliant with critical accessibility legislation (including the ADA, ACA, and the EU Accessibility Act). This role is ideal for detail-oriented individuals looking to build a career in digital accessibility and compliance.

Responsibilities:

• Be responsible for the entire life-cycle of all document remediation projects assigned to the individual

• Remediate PDFs, Word documents, PowerPoints, and other digital formats by properly adjusting tags, reading order, and alternative text to meet WCAG 2.1/2.2 standards

• Juggle multiple projects and priorities simultaneously in a fast-paced environment

• Understand and abide by individual project instructions

• Liaise with sales and project management staff to clarify project parameters

• Coordinate with quality personnel and utilize assistive technologies to ensure that the remediated documents perfectly comply with instructions and global accessibility laws

• Communicate any issues/problems that arise

• Distribute information to sales staff in a timely manner

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