Associate Program Manager

The Associate Program Manager is responsible for the support of day to day activities of Program Management, including but not limited to ongoing scope and adoption activities for all projects.

Responsibilities

• Support the implementation and maintenance of ClinCard and eClinicalGPS client projects, including scope entry, adoption support, and general support of studies with Program Management

• Under guidance of Senior Operations Management: assist in management of day-to-day activities of ClinCard and eClinicalGPS Programs, including, assisting Program Managers with implementation activities, maintenance of project compliance documentation and supporting duties, as applicable

• Support the Business Development Team with deliverables for new SOWs and existing clients

• Partner with Program Manager with to complete RFP proposals and draft documentation for bid defenses

• Demonstrate knowledge and utilization of Project Management tool, including Project creation, data accuracy, reports and planning

• Documentation and process updates for new products/enhancements for Client Delivery

• Partner with Program Manager with the planning and execution of Enterprise Implementation activities

• Demonstrate flawless execution of best practices in implementation and relationship management

• Coordinate internal and external/vendor resources, as applicable

• Perform other duties, assignments, and/or special projects as time or circumstances necessitate

Qualifications

• Bachelor’s Degree or equivalent work experience required

• Relevant experience and/or training

• Strong organizational experience in a fast-paced environment.

• Project and/or implementation support experience preferred

• Expertise in Microsoft Office suite

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