Associate, Program Experience

Company Overview

NobleReach Foundation is a civic leadership platform committed to rekindling a spirit of national service across all career stages. We believe the greatest challenges facing America demand technology, science, and business leaders fluent in government, industry, and academia—leaders who belong across sectors, not confined to one. We’re a hub where current and aspiring leaders can connect to opportunities that can meet their ambition for personal success and their passion to impact the world through public service.

Job Overview

NobleReach is seeking an Associate, Program Experience, reporting to the Director, Program Experience. This role will collaborate with the internal team to support the day-to-day management of the Scholars program, especially as it pertains to ensuring an excellent, high-touch, outcomes-focused experience for prospective, current, and past participants of the program.

Responsibilities:
• Maintain relationships with prospective, current, and alumni Scholars by sharing rotational responsibility for conducting and documenting check-ins, ensuring prompt responses when necessary, and serving as the point of contact for certain program logistics.

• Ensure Scholars' consistent access to quality programming and resources for professional and career development, including coordinating ongoing programming (such as virtual workshops and social programs between in-person convenings) and referrals to professional advisors (alumni, mentors, etc.).

• Execute alumni stewardship processes through defined engagement touchpoints, maintaining accurate alumni records and status updates, monitoring alumni channels, and coordinating alumni participation in program activities.

• Participate, alongside the full team, in the recruitment, selection, and matching process, including presenting information sessions, conducting interviews, and coordinating placement-related finalist communications.

• Monitor and document Scholars' work and its impact on the communities they serve, supporting program storytelling and impact reporting.

• Coordinate aspects of event planning, including logistics, attendee and speaker management, and day-of on-site/online operations.

• Other tasks as may be requested by leadership in support of the mission.

Qualifications:
• Bachelor’s degree

• 2-4 years of experience in program or project management or coordination, preferably in a government, consulting, or business setting

• Experience in a people-focused role; proven ability to develop stakeholder relationships and manage expectations

• Must have an entrepreneurial mindset with a strong desire to have an impact on society

• Ability to thrive in a fast-paced, dynamic, entrepreneurial environment; ability to exercise flexibility and good judgment in complex situations

• Appetite for curiosity and desire to learn

• Exceptional verbal, written, and visual communication skills

• Experience in event planning or event coordination is a plus

• Experience using Salesforce is a plus

• Experience at an academic institution, start-up organization, government contractor, or government agency is a plus

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.