Associate Manager - Investigation

Use Your Power for Purpose

Every day, everything we do is driven by an unwavering commitment to delivering safe and effective products to patients. Our quality culture, which is both science and risk-based, is designed to be flexible, innovative, and customer-oriented. Whether your role involves development, maintenance, compliance, or analysis through research programs, your contribution is crucial and will have a direct impact on patients.  

What You Will Achieve

In this role, you will:

• Responsible for investigating quality-related issues across manufacturing operations and quality control laboratories, including deviations, out-of-specification (OOS) results, and atypical investigation cases.

• Apply structured problem-solving techniques to identify root causes and develops effective corrective action plans to prevent recurrence.

• Ensures all investigation records, reports, and conclusions are accurate, complete, and compliant with regulatory requirements and internal procedures.

• Contribute to moderately complex projects, effectively managing individual workload and timelines to meet operational targets.

• Develops and executes short-term work plans within a collaborative, team-based environment, applying functional expertise and discipline knowledge to support overall team objectives.

• Operates under general supervision, adhering to established procedures and receiving guidance while working independently on assigned tasks.

• Periodically reviews own work for accuracy and quality and may review or support the work of colleagues, providing guidance and mentorship as appropriate.

Here Is What You Need (Minimum Requirements)

• Qualified professional with a B. Pharm and a minimum of 6 years of experience, M. Pharm with at least 4 years of experience, or a high school diploma (or equivalent) with a minimum of 8 years of relevant experience.

• Brings a strong and proven track record of effective problem solving and decision making, with hands-on application of DMAIC principles to drive sustainable improvements.

• Possesses pharmaceutical industry experience, with a strong background in manufacturing operations, compliance requirements, and technology-driven investigations.

• Demonstrates thorough knowledge of investigation processes, systems, and quality frameworks, enabling accurate issue identification and resolution.

• Capable of working independently with minimal supervision as well as collaboratively within cross-functional teams.

• Advanced proficiency in Excel spreadsheet management, including data analysis, tracking, and reporting to support investigations, metrics, and decision-making.

Bonus Points If You Have (Preferred Requirements)

• Master’s degree in a relevant discipline

• Extensive experience conducting investigations using structured, data-driven methodologies Skilled in evidence collection, analysis, documentation, and structured conclusions

• Strong familiarity with applicable regulatory requirements and quality standards Ensures compliance and inspection readiness across investigation processes

• Proven expertise in root cause analysis techniques Develops, implements, and track robust corrective and preventive action plans

• Apply structured problem-solving and risk-based thinking to complex issues Translates data into clear insights and actionable decisions

• Hands-on experience using AI tools, including Microsoft Copilot, to improve productivity and problem solving

Work Location Assignment: On Premise

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Quality Assurance and Control