Associate Manager, Installation & Go-Live

Spotoncorporate

Royal Oak, Michigan, United States (Chicago, Illinois, United States, Royal Oak, Michigan, United States) permanent

Posted: November 21, 2025

Job Description

About SpotOn

We’re not just building restaurant tech—we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

• Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users

• Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

• Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

Previous Experience

• 5 years of professional experience in customer success or related roles.

• 1 year of experience managing and developing high-performing teams.

• Experience in fintech or SaaS environments preferred.

Education / Professional Training

• Bachelor’s degree in Information Technology, Computer Networking or Systems Administration, Engineering Technology, Business Administration, Hospitality Management (with strong technical acumen) or a related required.

• Relevant technical certifications (e.g., CompTIA A+, Network+, or vendor-specific POS certifications) may substitute for a formal degree.

Languages & Level of Proficiency

FOR ROLES IN US:

• Fluent in English (written and verbal).

• Additional languages are preferred but not required.

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

SpotOn is an e-verify company.

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