Associate Manager, eCommerce (Digital Shelf)

The Wonderful Company is committed to offering high-quality, healthy, and iconic brands such as Wonderful Pistachios, Wonderful Halos, FIJI Water, and POM Wonderful. We’re looking to make the world a healthier place through an uncompromising commitment to the well-being of our employees and their families. We foster a collaborative workforce that encourages an entrepreneurial spirit and openness to change.

The Associate Manager, eCommerce (Digital Shelf) is responsible for ensuring our products are accurate, compliant, compelling, and conversion-ready online. This role monitors and improves product detail page (PDP) quality, resolves content issues quickly, and supports conversion optimization efforts through ongoing content enhancements, digital shelf analytics, and cross-functional coordination.

You’ll live in Syndigo and Amazon Vendor Central. You will also work in portals of other major retail players such as Walmart, Sam’s Club and Target. At times, you’ll need to work in Amazon Brand Registry, GS1 Marketplace, Bazaarvoice, Salsify, NIQ Label Insight, Inriver and other smaller syndication platforms.

The Associate Manager, eCommerce (Digital Shelf) requires a high level of detail, accuracy and persistence and you should thrive with data, analytics, processes and systems. You will need to be organized and able to juggle a large number of retailers, cross-functional partners and brands: FIJI Water, Wonderful Pistachios, POM Wonderful, Halos, Seedless Lemons and JUSTIN Wines.

This position will be based at our West Los Angeles, CA office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.

Digital Shelf Quality & Content Health

• You will be lead on the Syndigo PIM build across the Wonderful Brands.
• Manage GDSN data synchronization and product content publishing via Syndigo, ensuring accurate, compliant, and timely distribution of item data to trading partners and retailers.
• Monitor PDP content health and accuracy (titles, bullets, descriptions, images, attributes, enhanced content).
• Identify and remediate issues such as missing content, incorrect claims, outdated pack/size, incorrect taxonomy, broken variations, system overwrites, incorrect or misaligned identifiers, or suppressed listings.
• Ensure product data and imagery meet retailer requirements and internal brand standards.
• Monitor reviews and ratings and manage third-party review service providers.

Content Updates & Publishing

• Execute content updates and new item set up via Syndigo and/or retailer portals.
• Refresh content based on new campaigns, items, brand strategy, SEO best practices, retailer guidelines, and compliance requirements.
• Own brand store presence across portfolio, navigation flow, module testing and page design.

Issue Management & Escalations

• Triage and resolve digital shelf tickets related to content, catalog, availability signals, and brand presentation.
• Coordinate with internal sales teams and retailers to resolve digital shelf issues.
• Document recurring root causes and recommend process improvements.

Performance & Insights

• Track performance including content completeness, retail readiness, share of search, conversion rate, ratings/reviews, and sales impact.
• Provide weekly reporting and insights on key content opportunities and competitor benchmarks.
• Support experimentation and learning agenda (A/B tests where supported).
• Identify areas of opportunity to increase traffic and conversion.

Buy Box Monitoring & Recovery

• Monitor Buy Box ownership continuously using Amazon tools and third-party trackers.
• Identify Buy Box losses (pricing, availability, 3P competition) and escalate internally or through Amazon support.
• Partner with sales teams to address vendor term issues, availability challenges, and rogue 3P disruption.

• 3 - 5 years of eCommerce or digital shelf experience within CPG or similar consumer product industries
• At least 2 years of proven experience with Syndigo required, along with experience in Amazon Vendor Central and other retailer portals such as Walmart, Sam’s Club and Target
• Knowledge of Amazon Brand Registry, GS1 Marketplace, NIQ Label Insight, Inriver, Salsify and Helium 10 is a plus
• Familiarity with digital shelf analytics and ways of monitoring and evaluating performance
• Strong working knowledge of Microsoft Office applications, with advanced Excel and PowerPoint skills
• A high level of attention to detail and accuracy is critical. You should thrive working with data, systems and processes
• Strong follow-through, ensuring updates are implemented effectively and key partners are kept informed

Pay Range: $100,000 - $115,000 and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.

• Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: • 24/7 online physician consultations 
• virtual mental health resources 
• life coaching 
• engaging employee community groups 
• cash rewards for healthy habits and fitness reimbursements 
• library of on-demand fitness videos 

• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units. 
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses. 
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward. 
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace. 
• Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California’s Central Valley, Fiji, and the world. In 2025, Wonderful ranked as #1 in PEOPLE’s “100 Companies That Care” list and was named one of Fortune magazine’s 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit csr.wonderful.com.
• Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities. 

Headquartered in Los Angeles, The Wonderful Company is a privately held $6 billion company dedicated to harvesting health around the world through its iconic consumer brands. The company’s 10,000 employees worldwide are committed to bringing consumers everywhere the freshest, most wholesome pistachios, citrus and pomegranates; bottling the finest water and wines; and creating colorful bouquets that are sure to touch the heart. This commitment is reflected in the company’s market share: Wonderful Pistachios® is America’s No. 1 tree nut and America’s fastest-growing snack; Wonderful® Halos® is the No. 1 mandarin orange in America; POM Wonderful® is the No. 1 100% pomegranate brand in America; FIJI® Water is America’s No. 1 premium imported bottled water brand; JUSTIN® Wine has the No. 1 Cabernet Sauvignon in California; and Teleflora® is the world’s leading floral delivery service. 

The Wonderful Company’s connection to consumers has health at its heart and giving back at its core. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California’s Central Valley. To view the current Corporate Social Responsibility report, visit www.wonderful.com/csr.

To learn more about The Wonderful Company, its products and its core values, visit www.wonderful.com, or follow us on Facebook, Twitter and Instagram. 

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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