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Associate Learning Consultant - Mandarin language

Assent

George Town, Penang, Malaysia Remote permanent

Posted: April 6, 2026

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Job Description

Assent is the leading AI native platform for supply chain sustainability and compliance, trusted by complex manufacturers and distributors around the world. Built and backed by experts who have led global compliance programs, our unified platform combines advanced AI, regulatory expertise, and the world’s largest supply chain data network to help organizations reduce risk, lower operational costs, and build trust across every tier of the value chain. From human rights and responsible sourcing to PFAS reporting and Digital Product Passports, Assent transforms regulatory complexity into actionable insights that drive real business outcomes.

With over 900 team members across India, North America, Malaysia, the EU, and Kenya and more than 1,000 customers globally, Assent brings together global perspective and deep domain expertise. Our hybrid work model enables teams to collaborate effectively across regions while staying connected to the communities where they live and work. As a certified B Corporation, we meet rigorous standards of social and environmental performance, transparency, and accountability. This reflects our commitment to building technology that drives business performance while creating long-term value for people and the planet.

People First. Technology Forward.

Our commitment to People, Culture & Community (PCC) is rooted in building a diverse, inclusive, and high-performing team. We recruit and retain team members with a range of backgrounds, experiences, and perspectives, while fostering a culture of belonging where all Assentees are respected, supported, and empowered to contribute.

As we continue to embed AI into how we work, we do so thoughtfully, enhancing human potential, supporting better decision-making, and prioritizing appropriate oversight, privacy, and fairness.

At Assent, we value your privacy and are committed to maintaining transparency in how we handle your personal information. As part of our talent acquisition and management processes, we may use AI technologies to support activities such as resume screening, candidate communication, and talent analytics.

The Associate Learning Consultant supports the design and delivery of engaging learning experiences that help bring program blueprints to life. This role contributes to the creation of training materials, facilitates group or practice sessions, and learns to apply instructional design principles in real-world contexts. The Associate Learning Consultant plays a key role in building learner confidence and understanding while developing their own skills as a future facilitator and learning designer.

What You’ll Do

• Support the design of structured learning experiences based on scoped program needs and audience objectives.

• Assist with developing training materials such as slide decks, job aids, facilitator guides, and knowledge base articles.

• Co-facilitate live learning sessions (onboarding, workshops, vILT) with guidance from a Learning Consultant.

• Apply foundational instructional design methods — such as scaffolding, practice, and feedback loops — to improve learner engagement and retention.

• Maintain and update pod-specific learning resources, ensuring information is accurate and accessible.

• Collect learner feedback and assist in tracking session data and completion metrics.

• Collaborate closely with Program Managers and Learning Consultants to ensure learning content aligns with defined outcomes

• Participate in peer reviews and internal enablement, continuously developing facilitation and design skills.

• Contribute ideas for improving delivery flow, learner engagement, and content clarity.

 

What You’ll Bring

• Education/Knowledge: Bachelor’s degree (or equivalent experience) in Education, Communication, Instructional Design, or a related field. 3-5 years of experience with strong learning design potential are encouraged to apply.

• Fluent in Mandarin, speaking, writing, reading.

• Foundational Instructional Design Knowledge: Understanding of adult learning theory, ADDIE, and key instructional concepts like scaffolding, practice, and reinforcement.

• Facilitation Readiness: Comfort presenting, leading small-group discussions, or co-facilitating sessions with guidance from senior facilitators.

• Content Development Skills: Basic ability to create clear, organized, and visually appealing learning materials such as slides, 1-pagers, and internal articles.

• Collaboration: Strong communication skills and willingness to work collaboratively with Program Managers, Learning Consultants, and Content Specialists.

• Learner-Centric Mindset: Curiosity about how people learn best and a passion for helping others succeed through practical, accessible training.

• Tools & Platforms (Preferred): Exposure to or interest in learning platforms such as LMSs, webinar tools, or authoring systems (e.g., Google Vids, Clueso, Articulate, LEAi).

• Mindset: Growth-oriented, proactive, and eager to learn. Brings curiosity, creativity, and accountability to every project.

Life at Assent

Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact [email protected] and we will be happy to help.  

We use AI to support parts of our recruitment process, such as note-taking and initial shortlisting based on job-related qualifications. AI does not make hiring decisions. All candidates will speak with a real person, and final decisions are always made by our recruitment team.

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