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Associate, KYC, Regulatory Affairs & Controls, Asia Pacific

Santander

Hong Kong permanent

Posted: March 5, 2026

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Quick Summary

Assist with customer onboarding, KYC, and client servicing, working with other members of the Bank in the collection of necessary client information and review of customer due diligence requirements.

Job Description

Associate, KYC, Regulatory Affairs & Controls, Asia Pacific

Country: Hong Kong

This role will join a team of Santander employees engaged in the analysis and maintenance of Santander internal control standards for customer due diligence and ongoing client servicing. Assisting with customer onboarding and periodic KYC refresh, the individual will work with other members of the Bank in the collection of necessary client information, and will review the same for fulfilment of customer due diligence requirements of Santander, and any applicable local regulations.

Key Responsibilities

• Coordinate with front office colleagues, local/ global CDD team  and clients in the collection and review of necessary information for customer due diligence purposes.

• Review customer due diligence and its related tasks.

• Track and monitor onboarding and periodic refresh progress and assist with the provision of periodic management information.

• Support data management tasks including account creation, maintenance and offboarding in the bank’s various operating systems.

• Appropriate and confidential handling of client data and information.

• Contribute ideas and participation to further improve and streamline the client lifecycle processes.

Requirements

• Bachelor’s degree holder

• 5 to 7 years of relevant KYC experience in client on-boarding/client data maintenance in corporate banking

• Demonstrated knowledge on regulatory KYC and AML requirements

• Strong operational and control experience gained in Corporate Banking environment preferred

• Excellent interpersonal and communication skills

• Strong teamwork mindset for daily cooperation and issue resolution

• Fluent in spoken and written English, Mandarin, Cantonese. Japanese or Korean capability would be a plus.

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