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Associate, Key Account Management - GrabMart

Grab

Bangkok, , Thailand permanent

Posted: January 26, 2026

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Quick Summary

We are seeking an Associate, Key Account Management at GrabMart in Bangkok, Thailand. The ideal candidate will be responsible for managing key accounts and providing excellent customer service to our customers.

Job Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Get to know the team

Our team oversees, shapes and grows the business in Grab. We contribute towards Grab’s vision of being Southeast Asia’s super app by providing everyday services that matter most to consumers in Thailand. We develop and execute business strategies that help us achieve our vision in serving our community. We believe in creating mutually beneficial collaborations with corporate partners to enhance their business offering and impact the lives of customers.

About this role

You will be acting as a consultant to the merchant accounts retailers and grocery sectors, advising and supporting their business and growth on Grab platforms. At the same time, ensuring sustainable business impact for both the accounts and Grab.

The day-to-day activities:

• Plan out priority partners to pursue, in line with the overall GrabMart strategy

• Strategies on partnership model and content, with help of internal data in driving revenue for partners and Grab

• Engage prioritized partners for business strategy and execution on Grab platform

• Work closely with internal product team and marketing operations team to execute campaigns

The must-haves:

• Bachelor’s Degree or higher in any field (preferably in business, management or marketing)

• Minimum 1-2 years of experience in dealing with major brands/retailers is a must. Of great importance is experienced in structuring collaboration terms, securing deals, and collaboration campaign

• Retail industry background is an advantage

• Excellent communication skills in both written and spoken English

• Microsoft Office skills are required (MS. Excel, MS. Word and MS. Powerpoint)

• A highly independent individual with excellent team-working skills

• Ability to build good relationships with partners and match partners’ needs and organization resources to grow the GrabMart business

• Ability to fuse business, strategy, finance, and legal concepts to lead complex, multi-faceted deals

• Energetic, enthusiastic, and calm even in a dynamic and fast-paced environment

• Excellent time management and communication skills 

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
• Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
• Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
• Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.

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