Associate I, Middle Office

Solutions for Today’s Challenges. Vision for Tomorrow’s Opportunities.

Join William Blair, the Premier Global Partnership.

Investors rely on William Blair Private Wealth Management to activate their capital with purpose and precision. Our wealth advisors and their teams do this by delivering thoughtfully constructed, integrated wealth planning and by providing access to compelling investment opportunities. As one of the last true global partnerships in the investment industry, William Blair combines the world-class investment resources of a full-service global firm and the high-touch service, stability, and culture of an independent boutique. This model empowers us to be singularly focused on our clients’ success across market cycles and across generations. The firm has been a well-respected provider of private wealth management since 1935 and has won several awards from Barron’s and Forbes for best wealth advisors and wealth advisor teams.

Learn the fundamental processes and functions of PWM Middle Office including daily workflows related to new client accounts, trade support, cashiering, client accounting, reporting and billing, using established processes and systems. Understand required documentation to ensure compliance with applicable regulatory requirements and procedures. Collaborate with Front Office and Middle Office team members to provide client support and resolve inquiries and issues.

Responsibilities include but may not be limited to:

• Gain a fundamental understanding of Middle Office processes and systems and William Blair products and services.

• Learn how to perform PWM Middle Office daily workflows, such as establishing new client accounts, providing trade support, updating accounting and billing information, and generating reports, in accordance with established policies and procedures.

• Collaborate with Front Office staff and other Middle Office team members to provide client support and resolve inquiries and issues. Promptly resolve questions and ensure maximum client satisfaction. Escalate issues that cannot be immediately resolved.

• Review updated policies and comply with all policies and procedures.

• Assist in continuous improvement by identifying possible enhancements to workflow processing and reporting templates.

• Perform specific project requests identified by team leads and management.

• Ensure Middle Office workflow activities follow established risk controls and are in compliance with applicable rules, regulations, policies and procedures.

• Additional responsibilities as requested.

Qualifications:

Bachelor’s Degree required.

SIE Exam, Series 7 and 66 preferred; SIE exam and Series 7, 66 will need to be completed within 120 days (new hires - post 10/1/2018, for US only).

A minimum of 1 year of experience in a financial services operations environment required.

Attention to detail and quality.

Customer service oriented.

Production efficiency.

Good written and verbal communication skills.

Ability to work effectively in a team environment.

Experience with Microsoft Office Suite.

A reasonable estimate of the current base salary range at time of posting is below. Base salary does not include other forms of compensation or benefits. Actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, specific degrees and certifications, job responsibilities, market considerations and, if applicable, the location of the position.

This role is eligible for either a discretionary annual bonus (based on company, business unit and individual performance) and/or commission-based incentives.

Our featured benefit offerings include medical, dental and vision coverage, employer paid short & long-term disability and life insurance, 401(k), profit sharing, paid time off, Maven family & fertility benefit, parental leave (including adoption, surrogacy, and foster placement), as well as other voluntary benefits.

Salary Range
$58,500—$73,000 USD

About Our Firm

William Blair strives to attract qualified candidates who specialize in investment banking, investment management, private wealth management, and other strategic resource groups. We are committed to empowering our colleagues to deliver client success and engage in our communities. Our firm has delivered trusted advice for nine decades, continuing to deepen our expertise and relationships across asset classes and markets throughout North America, Europe, and Asia. We provide advisory services, strategies, and solutions to meet clients’ evolving needs amid dynamic market conditions and varying industries. What sets us apart is that we are an independent partnership, with colleagues who have unique experiences, perspectives, and backgrounds. We empower our people to bring their best thinking so we can deliver the tailored, thoughtful work and problem-solving abilities that our clients expect. We invite you to learn more about us by visiting williamblair.com.

William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for. EOE m/f/d/v

Be aware of hiring scams: William Blair has clear processes and guidelines with regards to recruiting. We do not request personal financial information in connection with an employment application nor does William Blair extend any employment offers without first conducting an interview through one of its registered offices. William Blair does not use instant messaging services such as WhatsApp, Telegram, or iMessage as part of the recruiting or interviewing process.

Note to External Recruiters / Search Firms: William Blair does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission.

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