Associate - Employee Services

LSEG (London Stock Exchange Group) is a global financial markets infrastructure and data company. For over 300 years, we’ve helped businesses and economies grow by enabling innovation, managing risk and supporting financial stability! Through our open‑access model and trusted market infrastructure, we provide the flexibility and clarity our customers need to achieve their goals.

Guided by our values—Integrity, Partnership, Excellence and Change—we foster an inclusive, diverse and collaborative culture where everyone can grow and fulfil their potential. We offer broad opportunities for learning, development and global career mobility across our network.

The Associate – Employee Services role is part of our growing People function, which empowers the business by attracting diverse talent, encouraging growth, rewarding performance and improving the employee experience. It’s an exciting opportunity to contribute in a fast‑paced, global environment!

Key Responsibilities

• Act as the first point of contact for leaders and colleagues on HR policies, processes and procedures through ServiceNow, ensuring accurate and timely case resolution.
• Provide direction on the full employee lifecycle (onboarding, time off, offboarding, etc.) and support users navigating LSEG’s HRIS.
• Implement end‑to‑end HR transactions, including contracts, background checks, onboarding, lifecycle changes and offboarding within SLAs.
• Handle employment documentation, respond to personnel file requests/subpoenas and coordinate with HRBPs on unemployment claims.
• Partner with external vendors to maintain accurate leave status updates and support Employee Relations with sensitive leave cases.
• Collaborate with Global Mobility on international assignments, transfers and visa administration.
• Contribute to lifecycle process improvement projects through testing and feedback.
• Maintain employee data in Workday and perform regular data management, compliance checks, audits and reporting.
• Build and interpret reports, dashboards and metrics to find opportunities to improve HR services, tools and processes.

What do you need to bring?

• Proficiency in English and 2–3 years of HR or consultative experience (HR Systems & Administration, HR Operations or Employee Relations).
• Experience with Workday, ServiceNow or similar HRIS/case management tools.
• Proven understanding of HR policies, procedures and transactional HR support; knowledge of US employment law is a plus.
• Collaborative excellent teammate who can also work independently and follow established processes.
• High attention to detail with strong analytical, consultative and problem‑solving skills.
• Able to handle confidential information, manage deadlines and adapt to shifting priorities.
• Proficient in Word, PowerPoint and Outlook; sophisticated Excel skills.
• Clear communicator; innovative, client‑focused and effective in a global matrix environment.
• Self‑motivated, curious and eager to learn.

At LSEG, we celebrate diversity and are committed to equal opportunity for all. We embrace unique backgrounds, perspectives and experiences, and we welcome applicants of all identities and abilities.

Career Stage:

Associate

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.