Associate Director - Strategic Propositions

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

The Associate Director - Strategic Propositions is a senior leadership role responsible for driving business growth through innovative solution development, technical leadership, and strategic customer engagement. This position sits at the intersection of market strategy, technical solutions, product development, and revenue generation to maintain Datacom’s competitive advantage.

Our offices are based in North Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

The Associate Director - Strategic Propositions is responsible for (but not limited to):

• Lead high-value enterprise customer engagements to test emerging products and propositions.
• Implement a structured approach to solution demonstrations, proof of concept development, and business case creation.
• Research customer trends, competitor activity, and market conditions to assist Strategy and the Lines of Business in identifying new product or service opportunities.
• Craft compelling messages that communicate the unique benefits of our offerings.
• Collaborate with product development teams to ensure offerings align with the overall proposition and customer needs.
• Work with Marketing, Sales Enablement, and the GTM teams to develop and execute plans to launch and promote propositions across channels.
• Track the success of propositions with Marketing, Sales Enablement, and Product to measure customer engagement, sales, and profitability.
• Represent the organization at executive-level client engagements and industry forums.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• 15+ years' experience delivering technology solutions, including at least 7 years in senior leadership roles.
• Deep insight into customer needs, motivations, and pain points, and the ability to translate insights into compelling value propositions and strategic direction.
• Proven ability to research, analyze, and interpret market trends and competitive activity.
• Track record of building strong relationships and collaborating effectively with cross-functional teams (marketing, sales, product development).
• Executive-level understanding of enterprise and SMB customer business challenges and the technology solutions landscapes that address them.
• Advanced mastery of solution-selling methodologies.
• Ability to translate product/service features into clear, compelling customer benefits and align messaging accordingly.
• Demonstrated ability to craft compelling value propositions and concise messaging for target audiences.
• Outstanding presentation and communication skills at the C-suite level.
• Strong commercial acumen with a track record of translating technology capabilities into measurable business outcomes.
• Change leadership experience in complex organizational environments.
• Advanced consultative selling and negotiation capabilities.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.