Associate Director, State Public Policy/ Government Relations

• Seasoned state public policy/government relations leader with deep financial services or fintech expertise who can navigate complex legislative environments and shape regulatory strategy with clarity and influence. Some federal public policy/government relations experience is a plus.

• You’ll drive state-level policy outcomes that unlock responsible innovation, protect our customers, and position Zip as a trusted leader in digital financial services. You may also support some federal policy outcomes as needed.

• Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office, or remote from Washington DC preferred.

Start your adventure with Zip

Zip is seeking a Senior Manager or Associate Director of State Public Policy/ Government Relations to develop and execute our U.S. state-level public policy and government affairs strategy. This role will lead Zip’s engagement with state legislators, regulators, industry associations, and third-party advocates to shape policy outcomes that enable responsible innovation in digital financial services. You may also support some federal public policy/government relations work as needed.

You will serve as a strategic advisor to internal stakeholders, translating emerging legislative and regulatory developments into clear business impact and action plans. This role requires strategic foresight, strong cross-functional partnership, and the ability to operate effectively in fast-moving policy environments.

As part of the Government Affairs team, you will work closely with Legal, Risk, Compliance, Product, and Communications teams to ensure alignment between Zip’s growth strategy and the evolving state and federal regulatory landscape.

Interesting problems you’ll get to solve

• Develop and execute Zip’s state public policy and government affairs strategy across priority U.S. markets

• Monitor, analyze, and advise state legislation and regulatory proposals impacting consumer lending, BNPL, payments, data privacy, AI governance, and financial services innovation

• Proactively identify emerging policy developments that may affect product design, pricing structures, licensing, disclosures, or operations.

• Draft policy positions, comment letters, relevant media responses, briefing materials, and executive-level memos

• Partner cross-functionally with internal teams to assess policy risks and opportunities and inform product and market strategy

• Lead state-level advocacy campaigns, including coalition-building and stakeholder engagement strategies

• Represent Zip at state hearings, industry forums, and public policy events

• Engage with key state legislative and regulatory stakeholders

• Help shape Zip’s long-term positioning as a responsible innovator in consumer financial services

• Support similarly on a federal level as needed.

What you’ll bring to the team

• Minimum 10+ years experience in state government affairs, public policy, or legislative roles, preferably within financial services, fintech, payments, or similarly regulated industries. Some federal experience is a plus.

• Demonstrated experience developing and executing multi-state advocacy strategies with measurable policy outcomes

• Deep understanding of state legislative and regulatory processes, including rulemaking, stakeholder engagement, and enforcement dynamics

• Experience engaging on issues related to consumer lending, fintech regulation, or payments

• Strong analytical skills with the ability to translate complex legal and regulatory language into clear business implications

• Ability to synthesize policy developments into executive-ready materials and strategic recommendations

• Bachelor’s degree required; degree concentration in public policy, law degree or equivalent experience is preferred

What you’ll get in return

Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly.

We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back.

We think these are just some of the best things about being a Zipster. We will also offer you:

• Flexible working culture

• Incentive programs

• Unlimited PTO

• Generous paid parental leave

• Leading family support policies

• Company-sponsored 401k match

• Learning and wellness subscription stipend

• Beautiful Union Square office with a casual dress code

• Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available

Zip is committed to a straightforward and transparent pay structure. The actual base salary will be determined by various individualized factors, including job-related knowledge, skills, experience, location, internal equity, as well as other objective business considerations.

The annual base Pay Range for this position is 175k - 200k. This range reflects our US national compensation band (USN). Additional premium percentages may apply based on our tiered premium strategy.

Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or commission awards, in addition to a full range of medical, financial, and/or other benefits.

If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centered products.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants. We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

I acknowledge by clicking "Submit Application", that the information provided is true and correct. I also understand that any willful dishonesty may render for refusal of this application or immediate termination of employment. By providing your information, you acknowledge that you have read our Zip Applicant and Candidate Privacy Notice and authorize Zip to process your data subject to those terms. Zip participates in the federal government’s E-Verify program.

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