Associate Director – Salesforce Solution Architect

About the Team

KPMG Australia’s Salesforce Technology Implementation team is a high‑performing group of strategists, technologists, and industry specialists who work collaboratively to deliver transformative Salesforce solutions for our clients. Our work spans enabling digital lending solutions using Salesforce and nCino, optimising CRM strategies, and enhancing existing Salesforce implementations to deliver measurable business outcomes.

Guided by KPMG’s Powered Enterprise methodology, we combine leading practices, strong change management, and tailored enablement to help organisations transition seamlessly and realise lasting value.

Within KPMG Consulting, the Salesforce Solution Architect capability plays a critical role in designing and delivering enterprise‑grade Salesforce solutions that help clients unlock the full potential of the Salesforce platform and drive meaningful business transformation.

Your Opportunity

As an Associate Director – Salesforce Solution Architect, you will play a pivotal role in shaping and delivering innovative, scalable, and secure Salesforce solutions. You will work closely with senior client stakeholders and internal delivery teams to align technology architecture with strategic business objectives, enabling operational excellence and exceptional customer experiences.

This role offers the opportunity to lead complex, enterprise‑scale Salesforce programs while contributing to the growth of KPMG’s Salesforce capability through thought leadership, mentorship, and go‑to‑market initiatives. You will be empowered to bring an innovative mindset, influence outcomes at a senior level, and help clients navigate their digital transformation journeys.

Key Responsibilities

In this role, you will:

• Lead end‑to‑end solution architecture for Salesforce programs, ensuring alignment with business objectives and enterprise architecture standards.
• Act as a strategic advisor to senior client stakeholders, translating business priorities into scalable and effective Salesforce solutions.
• Architect technically robust, secure, and scalable Salesforce solutions across the full delivery lifecycle—from ideation and design through to implementation and iteration.
• Define and govern architectural principles, development standards, and DevOps practices to support high‑quality, sustainable delivery.
• Develop technology roadmaps and phased implementation strategies tailored to diverse client environments.
• Collaborate closely with Delivery Leads, Architects, and subject matter experts to manage scope, timelines, dependencies, and delivery risks.
• Oversee integration architecture, data migration planning, and execution across complex enterprise landscapes.
• Ensure non‑functional requirements are met, including performance, scalability, security, maintainability, and compliance.
• Evaluate emerging technologies within the Salesforce ecosystem and provide strategic recommendations for adoption.
• Contribute to KPMG’s Salesforce and broader technology enablement thought leadership, mentoring team members and supporting capability growth.

Experience

To be successful in this role, you will bring:

• Extensive experience in Salesforce solution architecture, with a strong background in enterprise‑scale implementations.
• A proven track record of leading complex Salesforce programs and influencing senior stakeholders.
• Deep knowledge of the Salesforce ecosystem, including Sales Cloud, Service Cloud, Experience Cloud, and industry‑specific solutions.
• Experience leading and collaborating with cross‑functional teams to deliver high‑impact technology outcomes.
• Exposure to DevOps, DataOps, integration patterns, data migration, and Salesforce testing frameworks.
• Strong communication, facilitation, and stakeholder engagement skills, with the ability to translate technical concepts into business‑focused outcomes.
• A collaborative leadership style and a passion for solving complex business challenges through technology and innovation.

• Relevant tertiary qualification in information technology, computer science, engineering, or a related discipline (or equivalent practical experience).
• Salesforce certifications (such as Salesforce Architect or relevant domain certifications) are highly regarded.
• Salesforce certifications such as Certified Application Architect, System Architect, Platform App Builder, and Administrator.

KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth. 

Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.

At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Attraction Support Team.

At KPMG every career is different, and we look forward to seeing how you grow with us.

KPMG Australia: grow with us!