Associate Director, Revenue Strategy & Operations

ABOUT AIRWALLEX

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

ATTRIBUTES WE VALUE

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the Role:

Airwallex is revolutionizing global banking, and the EMEA Revenue Strategy & Operations team is key to building our product-market fit and shaping our growth strategy. As part of the EMEA RS&O team, you will lead a team to identify high-impact and cross-functional priorities and support the team to deliver them.

Success in this role means that the EMEA team successfully delivers against its commercial growth ambition in the current fiscal year, and makes the strategic moves now to ensure sustainable growth for the future. You will work as part of a lean, data-driven, cross functional world-class team. You will interact with stakeholders across the business - including Sales, Marketing, Product, Finance, Operations and Legal across EMEA and globally.

What You'll Do...

- Drive in year revenue growth by optimising the go-to-market strategy for Airwallex products and channels, shaping the strategies with detailed local market knowledge, e.g., leading market research to identify new product opportunities, analyzing pricing strategies, implementing data-driven vertical strategies and running go-to-market experiments

- Lead a variety of growth expansion projects to expand Airwallex’ presence in EMEA by partnering with a wide range of stakeholders throughout the business

- Advocate for the ‘voice of the customer’, creating customer centric strategies to improve customer experience, retention and to drive broad product adoption

- Drive competitive intelligence and market understanding across markets to ensure competitive GTM strategies and to inform our relative product market fit

- Shape the product strategy to expand Airwallex’ product offering in EMEA, working closely with senior commercial and product leaders to bring new products to market

What You Bring...

- You’re a strategic thinker and analytical in your approach to developing strategies

- You have a bias for action and enjoy getting things done to drive tangible outcomes

- You aren’t afraid to work in ambiguity in a fast-paced startup environment

- You enjoy working collaboratively with people across functions and cultures

- You have the ability to simplify & communicate some of the most complex problems to stakeholders at all levels of the business

What You Have...

- 8+ years of work experience, ideally in top-tier strategy consulting, a startup environment and/or in commercial leadership roles

- Strong record in managing teams, coaching junior team members to rapidly develop their strategy and ops toolkits

- Strong analytical skills, including data modelling and working with data reporting tools (Looker, Tableau)

- Excellent written and verbal communication and presentation skills

- An outstanding record of academic achievement

- Fintech, financial services or technology experience in a high-growth environment is advantageous

At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen with a 3 days in the office requirement. We organize regular team-building events and we give our people the freedom to be creative.

APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

EQUAL OPPORTUNITY

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.