Associate Director of Data & Evaluation

Associate Director of Data & Evaluation

Hybrid Full-Time (40 hours per week) Position in Oakland, CA (Exempt)

Who We Are

Ruby's Place dba Restorative Pathways (RP) is an innovative nonprofit committed to ending domestic violence, human trafficking, and violent crime through hope, advocacy and connection. Our services include emergency shelter, transitional housing, rental subsidies, mental health services, substance recovery, and wrap-around services. All our services are trauma-sensitive and client-centered and are provided at no cost to our clients. All programs are low barriers.  

RP is led by survivors with a focus on reflection, innovation, and connection.  We believe in fostering relationships, both in our direct service work and throughout our internal work culture. We aim to cultivate a workplace that appreciates and emphasizes the voices of those most impacted by violence. We recognize these voices are vital to interrupting the cycle of violence and transforming lives towards safety, unity, and trust.

Who You Are

You have a strong commitment to preventing interpersonal violence as well as an understanding of, and sensitivity to, serving diverse populations. You have excellent interpersonal skills and strong techniques for relationship building. You believe people should determine their own path towards healing, and have an orientation towards survivor-centered services. You believe in empowering youth’s voice and choice and you have a strong desire to work with youth in underserved communities.

You are a go-getter who enjoys fast paced environments. You enjoy working both collaboratively and independently. You are adept at time management and highly organized with a proven ability to ensure you can meet deadlines, plan, organize and execute. You are comfortable working as part of a team and are an accountable collaborator. You excel at organizing, prioritizing, and following through on multiple time-sensitive projects. You are flexible, creative, and take initiative in handling emergencies. 

What You Will Do

In this role, you will support the Senior Director of Operations in advancing the growth, structure, strategy, and long-term sustainability of the agency’s Data & Evaluation department. You will play a key role in ensuring data systems and processes are managed efficiently, aligned with organizational goals, and responsive to compliance requirements, reporting standards, and programmatic data needs.

Responsibilities include

Oversee daily operations of the entire data team, including the Data &Evaluation Coordinator 

Manage and maintain all data systems to ensure accuracy, integrity, and consistency across programs.

Ensure timely and accurate submission of required reports, including internal, funder, and compliance reporting.

Develop, monitor, and improve data workflows, tracking tools, and reporting processes.

Conduct regular data quality assurance reviews and implement corrective actions as needed.

Provide training, technical assistance, and ongoing support to staff on data systems, data entry protocols, and reporting requirements.

Collaborate with program and operations teams to align data collection with program outcomes and organizational goals.

Partner with the leadership team to design and execute data collection, evaluation, and reporting frameworks that drive the agency's strategic vision and long-term goals.

Provide dashboards, reports, and data insights to the leadership team to support decision-making and drive the agency's Data & Evaluation strategy.

Ensure compliance with all data privacy, confidentiality, and regulatory requirements..

Actively participate in reflective supervision

Create and maintain documentation of processes and procedures in relation to duties of the job

Other duties as assigned by your supervisor

What qualifications are required for this position?

Bachelor’s degree in Information Systems, Data Management, Computer Science, or a related field (or equivalent combination of education and experience), preferred 

2–5 years of experience managing data systems, databases, or case management platforms (e.g., HMIS, Looker, Clarity, or similar), strongly preferred.

Proficiency in database management, data entry protocols, and data integrity best practices.

Strong understanding of data privacy, security standards, and compliance requirements (e.g., HIPAA, confidentiality protocols, or funder reporting guidelines).

Demonstrated ability to develop and maintain data tracking systems, dashboards, and reporting tools.

Experience supporting program teams with data collection, quality assurance, and performance reporting.

Strong troubleshooting skills with the ability to identify system issues and implement timely solutions.

Ability to train staff on data systems, workflows, and compliance expectations in both group and 1:1 settings.

Excellent organizational skills with strong attention to detail and accuracy.

Effective communication skills with the ability to translate technical concepts into user-friendly guidance.

Ability to manage multiple priorities, meet deadlines, and work both independently and collaboratively.

Demonstrated commitment to trauma-informed practices and serving survivors of domestic violence and human trafficking

Able to complete a background check, fingerprinting (Live Scan), and completion of all Community Care Licensing requirement documents.  Able to meet all licensing requirements of Community Care Licensing.

Working Conditions

This position is hybrid with a mix of in person & remote work. Time spent on-site versus remote working will be discussed and agreed upon with your supervisor. You are expected to be available on-site as necessary given business needs. You must be able to stand for long periods of time and perform physical activities, including lifting up to 25 pounds. You will be subject to frequent interruptions and must be able to multitask and handle stress.

Local travel in the greater Bay Area may be required.

Applying

The pay scale for the Associate Director of Data & Evaluation is ($95,000-$100,000/year). The benefits that come with working at RP at full-time hours include medical, dental, and vision plans, a life insurance policy, unlimited vacation, sick time, restorative care time, and immediate vesting in our 403(b) with a generous match. This is a full-time, 40 hours per week, exempt salaried position. This is a hybrid position (flex work), with some days required in our Oakland and/or Castro Valley office. Applicants must be located in the greater Bay Area.

Preference will be given to internal applicants. 

If all this sounds like a good fit for you, please submit your resume and, instead of a traditional cover letter, respond to the following prompts:

Why do you want to work for RP and why are you a good fit for this role? (200 words max)

Using the qualifications listed above (under Who You Are section), please list the top 5 qualification(s) that you feel you currently excel in and 2 qualifications you feel you will need to work toward proficiency. Please provide a brief explanation for each (a few sentences).

What interests you about this Data Systems Administrator role, and how would you approach ensuring data accuracy, timely reporting, and compliance across multiple programs and teams?

At RP, we are committed to workplace diversity and providing equal employment opportunities. Please also note that we are going to be especially excited about candidates who understand the unique nature of a mission-driven organization and have lived experience or direct experience working with survivors of domestic violence, human trafficking, or violent crime.