Associate Director, Nexus, Investor Delivery

About MUFG Investor Services

MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.

#LI-Hybrid

Reporting to the Senior Associate Director, Nexus, Investor Delivery, you will:

• Partner with senior leadership to support departmental initiatives, projects, and budget management.
• Contribute to the delivery of team objectives while ensuring compliance with policies related to investor registration, transactions, reporting, and cash management.
• Review and approve the processing of capital calls and distributions in line with client instructions and deadlines.
• Ensure a smooth and professional client integration experience, fostering positive relationships with all stakeholders.
• Address and resolve sensitive or escalated inquiries from clients, investors, fund managers, or internal teams with professionalism and care.
• Collaborate with internal AML teams and administrators to ensure all regulatory requirements are met.
• Review and sign off on schedules, reports, and files, ensuring accuracy and compliance with internal controls.
• Allocate team resources effectively to meet service level agreements and operational goals.
• Participate in the internal Client Relationship Management (CRM) framework, including regular service reviews with clients and internal partners.

This is Required-Control Function (CF)

You have:

• Degree in Finance, Accounting, or equivalent combination of education and experience.
• 3+ years of operations experience in financial services, fund administration, asset management, banking, or client service with minimum 2 years in a managerial capacity
• Strong knowledge of the fund industry and investor operations.

What’s in it for you to join MUFG Investor Services?

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy

expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we

really walk the talk when it comes to HYBRID WORKING. 

So, why settle for the ordinary? Apply now for a Brilliantly Different career.