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Associate Director, Controls, Business Operations Controls

MUFGInvestorServices

Halifax, NS, Canada Hybrid permanent

Posted: March 24, 2026

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Quick Summary

Mitigating risk and streamlining operations in the investment management industry, with a focus on the Halifax, NS location.

Job Description

MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.

#LI-Hybrid

• Assist with the implementation of the Control framework and perform ongoing review of its effectiveness in identifying, reducing, controlling, and reporting key risks that impact clients and the business Operational Incidents
• Coordinate with Operational Risk Management (ORM) and the business to investigate operational incidents, identifying suitable preventative measures and / or incident reduction initiatives and work with the business to implement these
• Continuously look to automate and develop processes for efficient completion of oversight and governance
• Perform periodic and ad-hoc data analysis to identify any trends or areas of concern. Ensure findings are appropriately escalated and assist the business in addressing these.
• Ensure periodic reporting to the relevant Committees, Boards and external recipients is prepared and issued within the agreed timelines.
• Support and develop data collection and analytics solutions to ensure timely and accurate reporting for the relevant Committees, Boards and for internal reporting
• Support the business with any ad-hoc requests in relation to operational policy, procedure and process reviews
• Conduct training sessions as necessary
• Manage and support other members of the Controls team as necessary
• Perform other duties as assigned and incidental to the work described above

• Primary level degree in business, finance, accounting or a relevant professional qualification.
• At least 5 years’ experience working in the fund administration/banking industry. This can include other administrators, investment managers or fund auditors.
• Strong computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel is particularly an asset.
• Extensive understanding of fund administration industry. This includes various fund structures, fee calculations, financial instruments and fund offering documentation review.
• Sound knowledge and experience of internal control and outsourcing frameworks and the ability to implement and apply to the business.
• Excellent analytical and communication skills (Written & Verbal)
• Strong influencing and Relationship Management skills conducted with integrity and sound judgement
• Experience with fund accounting software would be beneficial but not necessary.
• Ability to project manage across jurisdictions / locations and operate effectively in a changing environment

What’s in it for you to join MUFG Investor Services?  

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.    

So, why settle for the ordinary? Apply now for a Brilliantly Different career. 

MUFG is an equal opportunity employer.

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