Associate Digital Product Manager

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

NeueHouse Associate Digital Product Manager | New York City

Please note this role is based in New York City and follows a hybrid schedule with both onsite and remote work expectations.

About NeueHouse Madison Square

Located in the heart of the Flatiron District, NeueHouse Madison Square is a landmark of New York’s creative scene, housed in a historic 1913 industrial building that once served as an auction house. NeueHouse Madison Square offers a timeless design, emotive experiences, and elevated hospitality. Across eight floors, it offers special event spaces, membership lounges, private office suites, and a members-only restaurant and bar, all artfully blending an edgy, industrial aesthetic with the comfort and warmth of a designer residence.

Role Overview

We are seeking an Associate Product Manager to support the execution of NeueHouse’s digital products for internal teams, members, and external audiences, while also contributing to broader CHG corporate technology initiatives across digital products.This opportunity is suited for someone who has meaningful experience with data analysis and comfort with data models, along with a strong understanding of customer-facing user experience. The right candidate will bring a solid grasp of digital technologies and trends, as well as the ability to effectively manage projects from end to end.

What You’ll Do:

• Contribute to the product vision and support the development of the roadmap for NeueHouse’s customer-facing and internal tools

• Identify opportunities to optimize the user journey across acquisition, conversion, retention, and loyalty stages.

• Collaborate with stakeholders to prioritize features and enhancements; balancing business value, user needs, and technical feasibility.

• Collaborate cross-functionally with design, engineering, marketing, sales, and other stakeholders to align on priorities, communicate product vision, and ensure smooth execution across teams.

• Create detailed product requirements, user stories, and acceptance criteria for features and enhancements.

• Contribute to sprint planning and backlog grooming, ensuring alignment with the roadmap and quarterly goals.

• Manage multiple projects and deadlines simultaneously without sacrificing quality

• Track, and analyze KPIs in order to evaluate product success or opportunities for improvement

• Conduct research in order to help evaluate software options for various needs

What We Look For:

• Previous analytical experience, including a background in data science and/or analytics

• Familiarity with agile methodologies and working with agile tools, such as Jira

• Apply prioritization frameworks (e.g., RICE, MoSCoW) to ensure product decisions align with business goals

• Comfortable documenting requirements, decisions, and roadmaps in tools like Confluence or Google Workspace

• Understanding of financial metrics (e.g., cost-benefit analysis, customer acquisition cost, and ROI).

• Ability to quickly absorb technical concepts and effectively simplify and communicate them to a non-technical audience.

• Experience with both user-facing and non-user-facing products.

• Ability to balance long-term goals with short-term priorities.

• Excellent written and verbal communication and organizational skills, with strong attention to detail.

• Outcome oriented creative problem solver who can identify real obstacles and viable solutions, and works collaboratively to articulate and achieve desired outcomes.

Additional Preferred Skills

• Knowledge of SEO principles and digital marketing best practices.

• Certifications in product management (e.g., Pragmatic Institute, CSPO).

• Knowledge with documentation of tools like Confluence Google Workspace

Compensation:

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Base Salary:

Salary Min: $80,000 Salary Max: $90,000

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

We’re Here For You:

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:

• Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.

• Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.

• Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.

• Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.

• Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

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