Associate Commissioner of Data Strategy & Analytics

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.

The Associate Commissioner of Data Quality and Metrics is responsible for ensuring the quality of agency data and metrics in application to reporting and analysis for the purpose of accurately leveraging data for business insights and accountability. Duties include but are not limited to the following: Oversee agency data and metric quality in application to reporting, analytical use, validity and compliance; Develop and implement data quality and validation frameworks and business processes for agency data sources and indicators; Lead a team of data engineers and analysts to serve as the primary team delivering tracking, reporting, dashboards and intelligence solutions for the agency; In collaboration with agency stakeholders, serve as the agency lead in developing, standardizing, documenting, and centralizing accurate agency metrics in support of strategic initiatives and department operations inclusive of creating data quality audit functions and capabilities; Execute and maintain a comprehensive suite of dashboards tracking agency day-to-day operations, agency performance and key performance indicators; Development and execution of metrics, dashboards, data documentation and reports to support institutional compliance with the various oversight bodies; Implementation of reliable staffing metrics for tracking facilities operations, constituent service levels and programs; Creation of innovative metrics and tracking for high-priority department initiatives including major technology upgrades and programs; Facilitate the integration of data and metric quality concepts in both in-house and third-party application builds by collaborating with executive staff, business owners and technology; Strategize with agency partners to bring the agency from paper-based to digital-based to enable critical data-collection practices and to strategically improve operational efficiency, tracking and reporting as well as business insights.

Additional duties include the following:

- Provide technical expertise to internal and external stakeholders and project sponsors on matters relating to the use and reliability of agency data and external data
- Train and oversee a team of data engineers and analysts in the core business functions of data and metric quality, data analysis, dashboard reporting, technical documentation, and external reporting.
- Collaborate with technology to enhance datawarehouse/database integration and tables/views to support Tableau and Microsoft BI visualization
- Expertly manipulate large datasets from a variety of data sources/formats to solve reporting problems using SQL, Excel, R and Tableau, etc.
- Excellent understanding of relational databases and querying databases using SQL
- Leverage project management and data/code/process management software (i.e. Visio, Airtable, Github and other) to plan and manage the operation
- Create metrics and provide technical definitions in a standardized format
- Solid understanding of privacy, HIPAA and other data use frameworks in the application and use of agency data
- Serve as the agency point of contact for agency mandated reporting (i.e. Open Data Compliance, MMR/PMMR, EO reporting, etc.)

Preferred Skills

Master’s degree in fields that focus on the use of data for informing policy and operations (i.e. Data science and engineering, public policy/ administration, statistics, operations analysis, etc.) plus 5-7 years of experience in leveraging data in large organizations to legitimize business insights with expert abilities in Tableau/ BI/ SQL/R and queries. At least 2 years in a managerial role in leading people skilled in fields of data engineering/ analysis. Demonstrated track record in data visualization, data quality, and metric validity in challenging organizations with multi-dimensional data, problems, and needs. Excellent communicator, collaborator, and team player.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

ASSOCIATE COMMISSIONER (DOC) - 95042

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.