Associate Client Manager - Training, CPG/Retail Insights

R26_0005949

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are seeking a creative, solution-oriented Associate Client Manager (Training). 

Remote role based in the US. Candidates must be physically located within the US.

As an Associate Client Manager, you'll be responsible for the development and delivery of instructor led training and online training content creation. This role will have a direct impact on the learning experience of our internal associates, CPG/FMCG clients, retailer clients, and overall satisfaction with our products and services. The ideal candidate will have experience designing and delivering training materials with an analytic mindset. 

Responsibilities

• Produce engaging pre-recorded demos and trainings of our products with appropriate software. 
• Own and lead the educational efforts to internal and external stakeholders of NIQ retail collaboration products. 
• Develop and maintain reusable templates and assets for easy lift-and-shift capabilities to prospective client implementations.
• Document and improve digital development processes to drive efficiency and productivity. 
• Collaborate and partner with SMEs to validate technical and content requirements in order to develop content with minimal supervision. 
• User acceptance testing on reports for future releases. 
• Conduct needs assessments with stakeholders to ensure all relevant content is created and readily available. 
• Work independently, lead projects, and contribute to a collaborative team environment. 
• Other duties as assigned. 

#LI-Remote

• Bachelor’s degree or college diploma in Business, Education, Instruction and Facilitation, Training or relevant experience.
• 2+ years of digital training experience.
• CPG or related retail experience preferred.
• Demonstrated experience with visual design principles, usability principles, adaptive learning.
• Ability to manage large audiences and cultivate a productive learning environment.
• Strong project management skills, with the ability to organize, manage and lead multiple projects while meeting deadlines.
• Excellent written and verbal communication skills.
• Attention to detail, quality-checking, UX-testing in order to deliver high-quality results.
• Proficiency of Microsoft Office, specifically Excel and PowerPoint.

This role has a market-competitive salary with an anticipated base compensation of the following range: $69,800-$85,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more. 

US Benefits

• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion