Assistant Resident Manager (6 month contract)

Who We Are

Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries.  Providing quality investments and housing for all its clients, our experienced team comprised of more than 430 Employees is a core component of Centurion’s success since 2003.  Centurion Apartment Real Estate Investment Trust (“REIT”) owns more than 22,000 multi-family apartment units and student housing beds across 46 cities in Canada and the United States. Since day one, our goal has been to provide Residents and their families with clean, safe, and comfortable homes.  The REIT provides investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments, across Canada and the United States and participate in the profits derived from them.

Our Mission

Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors.

Our Values

Our core values can be summarized by the acronym RISE: Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do, demonstrating sincerity, honesty and the will to do it right; Simplicity free of pretension and hassle, full of value and common sense; and Excellence in offering all our Clients and Partners exceptional products and services quality, as well as providing our Employees with an excellent workplace.

Why Employees Want to Work with Us

We provide an inclusive environment where all employees are valued and supported. Over the years, we developed a work culture where the potential of every employee is maximized, and everyone has equal opportunities for growth. For certain roles, we offer numerous employee perks, including: Competitive Total Rewards Packages; Comprehensive Benefits Plan including Medical, Dental, and Vision Care; Vacation Policy based on Length of Service; Centurion Learning Academy; Opportunities for Growth; Education Reimbursement Policy; Mentoring Program; Employee Referral Program; Discounted Gym Membership; Company-wide Internal Communication Platforms; Employee Volunteer Opportunities; Social Gatherings; Employee Innovation Program; and Corporate Discount Card.

Overview
Reporting to the Property Manager, this temporary, part-time 6 month contract role supports the ongoing operations of the property during a period of operational transition and variable staffing availability. The role provides supplemental on-site support, particularly for physical and time-sensitive operational tasks, and ensures continuity of service to Residents.

Responsibilities

Ongoing Operations
Support the Resident Manager and Property Manager in maintaining smooth daily operations of the property. Provide on-site coverage during periods of increased operational demand or when additional staffing support is required. Complete the vacuuming of large common areas. Be responsible for garbage removal and disposal. Complete snow shoveling and salting as required. Report building or apartment concerns promptly to the Property Manager. Provide supplemental operational assistance and complete additional duties as assigned by the Property Manager when additional on-site support is required.

Coverage and Availability
Provide short-notice operational coverage as required to ensure continuity of service. Assist with emergency response coverage when scheduled or directed. Work flexible hours, including mornings and occasional evenings or weekends, depending on operational needs.

Requirements
▪A passion for excellence in customer service delivery;
▪Minimum of 1-2 years’ experience in customer service and/or property management;
▪Good written and oral communication skills;
▪Strong interpersonal skills;
▪Detail-oriented; able to resolve problems using facts, sound reasoning and common sense;
▪Strong follow-up skills with the ability to effectively resolve difficult issues in a timely manner; and
▪Ability to lift, push and pull heavy objects, including garbage bins, furniture and appliances.
Centurion is an inclusive and equal opportunity employer, committed to fostering a positive, supportive, and inclusive environment for all employees.

In accordance with applicable human rights and accessibility legislation across all provinces, Centurion will provide accommodations to applicants with disabilities throughout the recruitment and selection process, upon request.