Assistant Manager, System Engineering

Join us as an Assistant Manager, Systems Engineering and lead our infrastructure and DevOps operations. Oversee networks, systems, and cloud environments to ensure performance, security, and scalability, while guiding a skilled team toward operational excellence.

The Job:

DevOps & Infrastructure Management

• Lead DevOps initiatives covering CI/CD pipelines, infrastructure automation, and environment reliability across staging, UAT, and production.
• Ensure high availability, disaster recovery readiness, and scalability of cloud and on-premise systems.
• Optimise infrastructure performance, cost efficiency, and compliance with data governance frameworks (e.g. ISO27001, SOC2).

Network & IT Operations

• Manage internal network systems, firewalls, VPNs, and access controls.
• Oversee IT support operations, ensuring timely resolution of hardware, software, and connectivity issues.
• Maintain accurate documentation for network topology, device inventory, and access management logs.

Office Workspace & Asset Management

• Supervise office workspace allocation, IT asset lifecycle, and hardware procurement.
• Coordinate with HR and Admin to ensure efficient onboarding and workstation setup.
• Uphold safety, ergonomic, and facility management standards.

Security & Compliance

• Implement and enforce IT security protocols and compliance frameworks.
• Monitor potential threats and apply proactive risk mitigation measures.
• Conduct periodic audits on system access, configuration, and security controls.

Leadership & Strategic Planning

• Mentor and guide the Systems Engineering team to deliver high operational standards.
• Develop SOPs, manage budgets, and drive continuous improvement initiatives.
• Report system metrics, incidents, and recommendations to senior management.

Requirements:
The Person:

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Minimum 5 years of experience in IT operations, DevOps, or infrastructure management, including 2 years in leadership.
• Strong understanding of cloud platforms (AWS, Azure, GCP) and CI/CD tools (Jenkins, GitHub Actions, Azure DevOps).
• Proficient in network administration, VPN configuration, and firewall management.
• Familiar with containerisation (Docker, Kubernetes) and infrastructure as code (Terraform, Ansible).
• Experienced with monitoring tools (Grafana, Prometheus, ELK) and system automation.
• Knowledge of security and compliance frameworks (e.g. ISO27001, SOC2, GDPR) is an added advantage.
• Strong leadership, problem-solving, and communication skills with a collaborative mindset.
• Organised, analytical, and committed to driving high system performance and reliability.
• Relevant certifications such as AWS Certified DevOps Engineer or similar are a plus.

Benefits:
• Annual Leaves- Additional annual leave will be credited to you on a yearly basis.
• Medical and Insurance Coverages - We have got you covered.
• Subsidies - Enhancing your well-being, we offer optical and dental subsidies.
• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.