Assistant Manager - Process Training - (GDS/Airlines/IATA/Travel) - Gurgaon - REF100362P

wnsglobalservices144

Gurgaon, HR, India permanent

Posted: April 17, 2026

Job Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Key Accountability:• Training Delivery Performance: End to end responsibility of training deliverables like throughput, certification, early production performance, etc.• Performance Management: Should have excellent knowledge of training deliverable, metrics data analytics. Knowledge/ Qualification: • Graduate • IATA / UFTA certification preferredSpecial Role Requirement:• Should be willing to work in 24*7 environment• Should be willing to work in non-weekend offs• Excellent working knowledge of all MS Office tools like Excel, PPT, etc. • Excellent written and verbal communications

Graduate Travel Experience Mandate on Amadeus / Sabre any one GDS

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