Assistant Manager - Operations

wnsglobalservices144

Visakhapatnam, AP, India permanent

Posted: March 16, 2026

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Quick Summary

We are seeking a skilled Operations Assistant Manager to join our team in Visakhapatnam, Andhra Pradesh, as a key member of our Business Process Management team.

Required Skills

Planning Monitoring Quality Control Training Ad-hoc Research

Job Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Planning & managing workflow (for ongoing and ad-hoc assignments), turn-around time, SLAs, and productivity Monitoring of SOPs against output quality to ensure that they are updated at all times Undertaking quality control of completed work by reviewing outputs against pre-defined criteria Working with the team and providing continuous insights on the process/techniques Impart training (presentations, theoretical and practical tests) and handle queries of team Undertaking ad-hoc research task

Graduate

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