Assistant Manager, Catalog Operation Management

Company Introduction 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Role Overview

The Corss-boarder Business team is looking for an Assistant Manager who is motivated and has a bias for action and can think systemically to bring to life new areas of business for the team.

This role will lead a team of operators to work closely with various cross-functional teams to build, launch and scale new needle-moving initiatives that bring direct impact to Coupang catalog quality and our customers.

This role requires an individual with excellent attention to detail and strong execution and process optimization skills. An individual would succeed in the role when he/she is a strategic thinker, yet capable of rolling up their sleeves and getting their hands dirty to ensure front-line execution excellence.

What You Will Do

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Audit if the catalog quality is perfect for showing in front-end. Make sure the product info is clear and sufficient for users, and parity to KR guidelines.

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Optimize the operational process to improve the efficiency and quality.

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Collaborate with cross-functional and cross-cultural teams to develop and implement project plans in TW.

Basic Qualifications

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Proficiency in analytical tools such as Excel and basic SQL

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Ability to motivate and inspire team members, driving each operator to perform at their best

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Strong attention to detail, with a patient, proactive mindset and independent problem-solving abilities

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Good communication and presentation skills. Ability to work collaboratively with various teams and stakeholders

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Native Chinese required

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Fluent level English & Korean (equivalent to TOPIK 5 or above)

Preferred Qualifications

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Experience in the retail industry

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​