Assistant Manager, Cargo Sales (Key Account)

ABOUT US

Teleport’s on a mission to move things across Southeast Asia and beyond by giving access to affordable and reliable cross-border delivery for all big and small businesses, as fast as next-day.

This role is about #doingboringbetter — applying discipline, precision, and smart thinking to create stability, efficiency, and long-term impact for the organisation.

Ready to shape the stories behind a brand that moves faster, cheaper, and better? Keep reading!
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities.
That said, the bulk of your working hours should involve you having to:

Sales & Business Development

Identify and pursue new air cargo business opportunities

Generate leads, build a sales pipeline, and close deals to meet targets.

Promote air logistics solutions to customers (e.g freight forwarders, consolidators, and direct shippers)

Develop and maintain strong relationships with key accounts and partners.

Customer Management

Understand customer logistics needs and provide tailored cargo solutions.

Coordinate bookings, capacity allocation, and service support.

Handle customer inquiries, pricing requests, and issue resolution.

Commercial Planning

Support in setting sales targets & pricing strategies

Prepare quotations, negotiate rates, and manage spot rate requests with carriers & relevant stakeholders.

Collaborate with relevant stakeholders such as operation teams and capacity teams to secure uplift space and improve load factors

Performance & Reporting

Track and report on sales performance, volumes, and revenue.

Analyze market trends and competitor activity to improve offerings.

Provide regular updates to management and assist in forecasting.

Cross-Functional Coordination

Liaise with multiple key stakeholders, airline partners, ground handlers, etc.

Ensure timely cargo movement and adherence to service-level agreements (SLAs).

Assist in resolving shipment issues such as delays, offloads, and documentation errors.

Requirements:
Qualifications & Experience

• These are minimum-requirement skills and a ‘must-have’ for the role
• Bachelor’s degree in Business, Logistics, or related field.
• At least 3-5 years in Business Development/Sales in relevant industry (i.e air cargo logistics/air freight/freight forwarding sales)
• Proven track record of achieving revenue growth and closing deals.
• Knowledge of air cargo processes, documentation (AWB), and airline systems.
• Strong communication, negotiation, and problem-solving skills.
• Familiarity with CRM tools, Google workspace, Microsoft Excel and reporting.
• Extensive network in the cargo, logistics, and air freight industries in Malaysia or the APAC region.
• Strong leadership, negotiation, and relationship-building skills.

Benefits:
Work-Life at #TeamTeleport

• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!