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Assistant General Manager - Windsor Castle

WSHGroup

Windsor, England, United Kingdom permanent

Posted: March 29, 2026

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Quick Summary

We are looking for an experienced Assistant General Manager to join the Benugo team at the Windsor Castle. You will be responsible for overseeing the day-to-day operations of the cafe, as well as ensuring the high standards of quality and customer service are maintained.

Job Description

When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience.

This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

Find out more about us at www.benugo.com

We are looking for an experienced Assistant General Manager to join the Benugo team at the Windsor Castle.

Located withing of one the UK's most iconic landmarks, our cafe offers freshly prepared, seasonal food and excellent coffee.

Salary: £40, 000 - £42,000 per annum

Shifts: any 5 days out of 7

Contract: Full Time, Permanent

About the Assistant General Manager role:

The role supports General Manager in overseeing the cafes at Windsor Castle

• To oversee the operational function of the location, by providing direction and structure to the team and ensuring our product and service is always of a high standard

• To build and maintain the client relationship by regularly meeting, problem solving and forward planning with the client

• To ensure the customers experience is maintained at all times to the highest standard from front and back of house

• To continuously work towards improving sales and service

• Financial and budget management including forecasting, cost control and forward planning

• To support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring

• To ensure high levels of Food and Health & Safety are maintained at all times

The Ideal Candidate:

• Experience working in a public space

• Experience in high volume and multi-site operations is highly desirable

• Excellent communicator with the ability to motivate and inspire

• Have astute financial and commercial awareness to ensure the continued success of the site

• A passion for food is a plus!

 

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Free tea and coffee at any Benugo location
• A monthly allowance to use at any Benugo location
• Competitive rate
• Life Assurance
• Enhanced maternity and paternity leave pay for when your family is growing
• Company sick leave
• Company annual leave
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkbox app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!

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