Assistant Facilities Manager

Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.

We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange.

 

The Assistant Facilities Manager role is essential in ensuring the function, improvement, and safety of a portfolio of locations across multiple states through both reactive work orders and planned improvement projects utilizing external vendor partners. Managing scope, schedule, cost, and communication with both internal and external stakeholders in alignment with the organization’s strategic goals are the core functions of this position.

Key Responsibilities:

 

Operations & Management

• Scope, prioritize, and execute projects based on urgency, budget cycle, safety and other business priorities.
• Drive scheduled completions to ensure work is done on time and paid
• Maintain and validate quality of completed work

 

Stakeholder & Cross-Functional Coordination

• Partner with internal departments to ensure smooth operations and prompt completion of work affecting our operations.  

• Serve as the primary point of contact for project-related inquiries, providing timely updates to internal stakeholders.

 

Budget & Cost Management

• In support of annual budgeting and capital planning, this position upholds best practices, standards, and specifications to ensure cost-effective, value-driven improvement projects.‑effective, value‑driven improvement
• Control costs by holding vendors accountable to scopes and specifications.
• Ensure planned work is staged in appropriate budget cycles and ultimately gets approved for awarding vendors.

 

Vendor & Performance Management

• Monitor and evaluate external vendor performance to ensure service quality, responsiveness, and compliance with standards.

• Contribute to performance evaluation of external vendors through oversight of work quality and expense management.

Reporting & Documentation

• Maintain accurate records of work requests, work orders, and other activities in the company’s project management system.

• Generate and analyze reports on work activities, identify trends, risks, and opportunities for improvement using key performance indicators.

 

Customer Service & Emergency Response

• Address and resolve service inquiries or complaints promptly and professionally.
• Coordinate and support emergency work responses as needed.

 

Compliance & Safety

• Ensure all work activities comply with company policies, safety regulations, and applicable industry standards.

 

High school diploma or equivalent required. Additional technical or vocational training is a plus.

 

Experience

Minimum of 2 years of experience in maintenance coordination, facilities management, project management, or related field. Must have worked in a corporate environment and have a customer centric attitude with the ability to collaborate, communicate and interact with various management levels within the organization

Skills & Competencies

• Strong organizational, prioritization, and multitasking skills.
• Excellent written and verbal communication abilities.
• Proficiency with computerized maintenance management systems (CMMS) and related tools.
• Ability to work effectively under pressure and manage emergency situations.
• Solid understanding of construction procedures, equipment, and facilities of operations.

 

Driving Requirements

Valid driver’s license 

Working Conditions

Office-based with regular site visits. Full-time with potential after-hour emergency engagement.

Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

**Sponsorship for Work Authorization is not available for this posting.  Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.**