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ASSISTANT DIRECTOR, FINANCIAL CAPABILITY AND RESIDENT BUSINESS DEVELOPMENT

CityOfNewYork

Brooklyn, NY, United States permanent

Posted: February 6, 2026

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Quick Summary

The Assistant Director, Financial Capability and Resident Business Development role is responsible for developing and implementing programs, policies and collaborations to support residents' economic opportunities, with a focus on asset building, employment, advancement, adult education and training, and business development.

Job Description

The New York City Housing Authority (NYCHA)’s Office of Resident Economic Empowerment & Sustainability (REES), situated within NYCHA’s Department of Resident Services, Partnerships and Initiatives (RSPI), is charged with working to develop and implement programs, policies and collaborations to measurably support residents increased economic opportunities with a focus on asset building, employment, advancement, adult education and training, and business development.

NYCHA has implemented a Zone Model approach, which leverages NYCHA’s and partner resources to expand economic opportunity for public housing residents through place-based service coordination. Through this new approach, REES enables NYCHA to (1) Generate more economic opportunities for NYCHA residents and NYCHA neighborhoods, while strategically investing and leveraging NYCHA’s spend; (2) Provide a more comprehensive economic empowerment platform with additional capacities around financial literacy, asset building and business development; (3) Reduce the duplication of services – better investing limited resources; (4) Enable NYCHA to be a better partner to community-based organizations, government agencies, philanthropies, community colleges, schools, employers and other key stakeholders; and (5) Drive more resources and investment into public housing neighborhoods.

REES is seeking a dynamic Assistant Director, Financial Capability and Resident Business Development who will spearhead NYCHA’s efforts to improve economic opportunities for residents by developing and implementing NYCHA programs, collaborations, policies and external partnerships to systematically improve financial literacy, asset building and business development outcomes for NYCHA residents. The position reports to the REES Deputy Director.

Responsibilities shall include, but are not limited to the following:

1. Manage partnerships with other government agencies, financial institutions, community-based partners and other organizations to maximize efficient use of resources and increase access to services for residents. Develop new partnerships as needed.
2. Work with NYCHA leadership, colleagues and external partners to develop, refine and implement data driven strategies to assist NYCHA residents in increasing their assets and earnings over time. This includes developing ways to support NYCHA residents to establish or repair credit, increase assets, increase savings, reduce debt (including becoming timely rent payers), and/or establishing or growing their own business.
3. Oversee the existing portfolio of REES resident business development initiatives including the Business Pathways series, market access and business growth opportunities for NYCHA entrepreneurs including the Governors Island and NYC Boss Up partnerships. Work to attract philanthropy that will support and grow resident business development initiatives.
4. Oversee the existing portfolio of REES financial literacy and asset building initiatives including the financial literacy education, Rent as a Credit Building Tool pilot, free tax preparation, and homeownership education.
5. Ensure that NYCHA policies are aligned with an effort to support residents’ business development and growth. Lead campaign efforts to increase resident awareness of related NYCHA policies. Coordinate bi-annual webinars for business development partners on NYCHA policy and rent collection procedures.
6. Provide technical support to organizations/collaborations to ensure that an understanding of the implications of NYCHA policy and procedure is incorporated into service delivery for residents seeking financial counseling, asset building and resident business development services.
7. Oversee a unit of 2 full-time staff plus program consultants and interns.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below:

https://bit.ly/55aProgram

Additional Information

1. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.
3. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

ADMINISTRATIVE JOB OPPORTUNITY - 10248

Qualification Requirements

1. A baccalaureate degree from an accredited college or university, plus four years of satisfactory full-time experience performing work related to providing employment related services or economic support services to persons in need, at least eighteen months of this experience must have been in a supervisory or managerial capacity; or

2. A four-year high school diploma or its educational equivalent and eight years of full-time experience equivalent to "1" above; at least eighteen months of this experience must have been in a supervisory or managerial capacity; or

3. Education and/or experience equivalent to "1" or "2" above. College credits from an accredited college or university may be substituted for experience on the basis of 30 semester credits for one year; year of work experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least eighteen months of experience must have been in a supervisory or managerial capacity as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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