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Assistant Director, Agency Engagement & Operations (OM/WBE)

CityOfNewYork

New York City, NY, United States permanent

Posted: April 17, 2026

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Quick Summary

The Assistant Director, Agency Engagement & Operations (OM/WBE) role is responsible for overseeing city services, managing public properties, and working with various city agencies, requiring strong leadership, transparency, and efficiency skills.

Job Description

**This position is detailed to the Mayor's Office**

The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team. For current job opportunities, visit our careers page.

The Mayor’s Office of Minority and Women-owned Business Enterprises (OM/WBE) was created to address income inequality across the city and to address the disparity in City contracts awarded to certain ethnic and gender groups and the City’s overall representation in City contracting. OM/WBE is responsible for oversight, policy, interagency coordination, and accountability for the City’s Minority and Women-owned Business Enterprises (M/WBE). It serves as a one-stop-shop for M/WBEs interested in doing business with the city and its agencies.

The Problems You’ll Solve:
- Working closely with the M/WBE Deputy Director of AEO (Deputy Director) to develop overall policy and implementation strategies for OM/WBE.
- Supporting Deputy Director in expanding and improving the technical structures enabling agencies to assess data, coordinate outreach, and improve M/WBE contracting.
- Project management tasks in support of program initiatives/special projects.
- Establishing clear and consistent communications with internal and external stakeholders, communicating goals, timelines and deliverables.
- Proactively engaging agencies to identify areas of limited or no vendor availability.
- Working with SBS to proactively evaluate agency needs and developing strategies to attract new vendors and growing the market.
- Collaborating with MOCS & SBS to review agency reports tracking agency utilization of certified M/WBEs and general program development in accordance with OM/WBE goals.
- Supporting the development of an annual strategic plan for this work, including key initiatives, work plans, and deliverables.
- Reviewing Local, State, and Federal law to apply best practices to improve governing legislation and better address barriers, increase contract access, and promote accountability.
- Leveraging M/WBE convergence with other Strategic Policy Initiatives and new economies.
- Creating alignment between policies, practices, and regulations across agencies.
- Managing consultant contracts and agency participation in reports and program interventions.
- Developing training decks and best practices on M/WBE programmatic requirements for agency procurement staff.
- Working with Deputy Director to develop strategies to increase engagement and build relationships with agencies’ M/WBE procurement teams.
- Representing OM/WBE at Citywide trainings, meetings, networking events and conferences.
- Other related responsibilities as assigned.

The OM/WBE Assistant Director of AEO will report to the Deputy Director of the M/WBE Agency Engagement and Operations team (AEO) and will be responsible for coordinating with program staff at the Department of Small Business Services (SBS), the Mayor’s Office of Contract Services (MOCS) and City agencies to promote agency and vendor compliance with M/WBE policies and regulations, development of policy and program initiatives, and implementation strategies necessary to advance the established goals of the Mayor’s Office of M/WBEs. The Assistant Director of AEO will also be responsible for assessing and diagnosing agency programs, facilitating workflow process improvements, and developing training and strategic resources to support them.

PREFERRED SKILLS
- Project management certification
- Experience streamlining processes and incorporating technology platforms to create shortcuts for or bypass manual processes (ex: Microsoft Power Automate)
- Familiarity with Local Law 1, Procurement Policy Board Rules, and Local, State, and Federal procurement requirements
- Relevant experience with external and Intergovernmental Affairs, M/WBE laws, or public policy
- Working knowledge of information City-specific IT applications including FMS, Passport, B2G, etc.
- Strong leadership and change management skills
- Experience developing and implementing trainings for stakeholders on regulatory and programmatic requirements
- Ability to build partnerships with Sr. Staff, managers, supervisors, and employees, and operate as a trusted advisor
- Extensive experience using Microsoft 365 including but not limited to: Sharepoint, Teams, Excel, Powerpoint, Word, Outlook
- Ability to research and synthesize complex issues
- Strong presentation and critical thinking skills
- Excellent interpersonal and communication skills

TO APPLY
External applicants, please go to www.nyc.gov/careers/search and search for Job ID #753958
Current City Employees may apply via Employee Self Service (ESS) http://cityshare.nycnet/ess Click on Recruiting Activities/Careers and Search for Job ID #753958

ADDITIONAL INFORMATION
To best serve the City we represent, Mayor’s Office of Contract Services (MOCS) seeks individuals from a variety of backgrounds who can bring different perspectives to contribute to the work of the office. MOCS also seeks candidates who want to contribute to a work environment that values teamwork, inclusion and respect.

MOCS recognizes the unique skills and strengths gained through military service. Veterans and service members of the U.S. Armed Forces are strongly encouraged to apply. Special accommodations provided to applicants with disabilities. Please contact MOCS Disability Service Facilitator at [email protected] or 212-298-0800 to request an accommodation.

WORK LOCATION
253 Broadway, New York, NY 10007

RESEARCH PROJECTS COOR(MA)-MGR - 0527A

1. Do you have a baccalaureate degree from an accredited college or university?

2. Do you have an associate degree from an accredited college or university along with two (2) years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities?

3. Do you have a four-year high school diploma, or its educational equivalent approved by a state's Department of Education or a recognized accrediting organization along with four (4) years of experience as described in question "2" above?

4. Do you have a satisfactory combination of education and/or experience equivalent to that described in questions "1," "2," and/or "3" above?

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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