Assistant/Deputy Manager - End to End Raw Material Planning - US Shifts

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.

 

Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

REPONSIBILITIES:

• Supports the Supply Planning and Procurement Manager by providing the strategic supply plan to be executed by Planners.
• Optimization of system settings using exception reporting and feedback loop from the Material Planning Supervisor or Senior Materials Planner.
• Manage resupply planning to ensure inventory availability based on demand forecasts and sales orders.
• Execute purchase orders (POs) with approved resin suppliers, ensuring alignment with lead times, MOQs, and contractual terms.
• Monitor inbound shipments and coordinate with 3PL partners, internal warehouses, and transportation teams to ensure timely delivery.
• Track supplier performance, shipment delays, and escalate issues to resolve supply disruptions.
• Collaborate with Sales, Order Fulfilment, and Logistics teams to address customer inquiries, expedite shipments, and resolve fulfilment issues.
• Support periodic S&OP processes with supply updates and material availability inputs.
• Generate reports and KPIs related to on-time delivery, PO accuracy, and inventory health

Your Profile:

• Prior experience in Materials Planning/Procurement/Purchasing experience
• Strong understanding of Supply Chain
• Proficiency with SAP is a plus
• Proficiency with the MS Office package, specifically Excel
• Excellent communication (written & verbal) skills
• Ability to work independently and in a fast-paced environment
• Demonstrated ability to prioritize, problem-solve and multi-task.
• Strong attention to detail with the ability to keep accurate records

 

Qualifications & Skills

• Bachelors or Master’s degree in Supply Chain and/ or Logistics.
• Proficiency in ERP systems (SAP, Oracle, NetSuite, or similar) and Microsoft Excel.
• Excellent communication, negotiation, and stakeholder management skills
• Analytical mind set with attention to accuracy and detail.
• Ability to meet tight deadlines and handle high-volume transactions.
• Exposure to shared services or multinational environments preferred