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Assistant Controller

Five9

United States (Remote) (US) Remote permanent

Posted: January 13, 2026

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Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Position Overview

The Assistant Controller will report directly to the Controller and will be responsible for performing a variety of general accounting functions, such as applying general principles of accounting, reviewing and analyzing financial information, and preparing financial reports, along with ensuring SOX compliance. The successful candidate will be responsible for managing International and GL teams as well as being a valued individual contributor. Additionally, this role will develop staff through hands on training and contribute to the team effort through mentoring and assisting with required tasks. An ideal candidate will be responsive, self-directed, a team leader and has a desire to grow in a challenging, fast paced environment.

Key Job Responsibilities

• Manage the reporting of accurate financial statements in accordance with generally accepted accounting principles (GAAP).

• Prepare consolidation and monthly and quarterly fluxes.

• Manage aspects of the month-end close process, including reviewing journal entries and reconciliations and ensuring the general ledger is complete, accurate and closed timely and in accordance with internal and external reporting requirements.

• Ensure compliance with internal and financial accounting policies and procedures.

• Collaborate with other departments to ensure accurate and timely financial reporting.

• Manage and direct international subs, including oversight and review of annual statutory audits and tax compliance.

• Liaise with the external auditors for quarterly reviews and annual audits and coordinate preparation of audit schedules.

• Support and drive process improvement.

• Prepare ad hoc financial analyses as needed.

Requirements

• Bachelor’s Degree (BA/BS) in Accounting or Finance required.

• CPA required.

• 7+ years’ experience in public accounting and/or equivalent industry experience

• Strong technical accounting skills and working knowledge of US GAAP and SEC reporting requirements.

• Experience working with internal and external auditors

• Experience managing and directing a team.

• Experience with NetSuite a plus.

• Excellent interpersonal skills with high attention to details.

• Able to stay flexible and thrive in a fast-paced, rapidly changing environment.

• Ability to work independently with minimal daily direction to accomplish objectives.

• Exceptional attention to detail, organization, and possesses a sense of urgency.

• Exercises sound judgement in decision-making situations.

Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.

• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.

• Generous employee stock purchase plan.

• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.
$107,900—$336,200 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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