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Assistant Commissioner, Office of Employee Services

CityOfNewYork

New York City, NY, United States permanent

Posted: February 3, 2026

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Quick Summary

The Assistant Commissioner, Office of Employee Services, is responsible for administering the tax revenue laws of the city, ensuring fair, efficient, and transparent administration, and providing exceptional customer service.

Job Description

IMPORTANT NOTE: CANDIDATES WHO ARE SERVING PERMANENTLY IN THE ADMINISTRATIVE STAFF ANALYST OR A COMPARABLE CIVIL SERVICE TITLE MAY BE CONSIDERED FOR AN INTERVIEW. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR CIVIL SERVICE TITLE.

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

DOF’s Office of Employee Services (OES) is responsible for the agency’s human capital administration and workforce management, which includes recruitment, personnel, civil service administration, labor relations, timekeeping, payroll, leaves of absence, benefits and performance management administration, and programs for employee learning, engagement, recognition, professional development, and agency-wide events.

OES also administers employee-related agencywide programs such as Conflicts of Interest Board (COIB) programs, such as Financial Disclosure, Secondary Employment & Moonlighting Waivers, Residency Requirement Administration, Remote Work Program Administration, Federal Tax Information (FTI) background investigation requirements, and COVID-related and Line of Duty Injury (LODI) policies and procedures. OES provides guidance and support to the agency’s business units on a wide variety of employee and employment-related matters, to ensure compliance with citywide and agencywide guidance and policies.

OES liaises and partners with the Department of Citywide Administrative Services (DCAS), Office of Labor Relations, Office of Payroll Administration, Conflicts of Interest Board, Department of Investigation, and other oversight agencies and to facilitate the agency’s workforce management business needs.

DOF's Executive Office is seeking an experienced and dynamic human resource professional to serve as the Assistant Commissioner for OES. This position leads a broad range of workforce management, learning and employee engagement operations and programs, and serves as a key manager for agencywide initiatives. The selected candidate will play a crucial role in continuing the division's mission to ensure division operations are well coordinated, run smoothly and support agency goals and business needs. This position requires strategic planning and management of confidential and time-sensitive matters as well as all related operational aspects for a broad range of agencywide functions.

Reporting to the First Deputy Commissioner of DOF, the selected candidate’s duties will include but not limited to the following:

- Under executive direction, provide strategic direction and leadership for the agency's human resources related operations and programs, including, but not limited to management of personnel/human resources, labor relations, payroll, time and leave, benefits, training, employee communications, employee recognition and Quality of Worklife (QWL) programs.
- Develop and implement operational strategies aligned with the agency's goals and objectives.
- Ensure all personnel functions follow Federal, State and City laws, rules, directives, policies, protocols and standards.
- Lead the division's transition to enhanced technological operational resources and systems, in conjunction with information technology and other stakeholders.
- Set priorities and provide direction and guidance to unit directors and staff to ensure effective daily operations of division functions.
- Oversee the coordination and implementation of critical agency hiring and personnel management objectives and initiatives.
- Oversee division's performance, analyze and enhance existing policies and procedures, make recommendations to improve existing practices.
- Serve as agency's lead human capital manager and partner with oversight agencies to resolve issues and support agency objectives to meet established targets.
- Collaborate with agency senior management and external partners to ensure OES initiatives support DOF's strategies and goals.
- Develop and implement policies and procedures and best practices to support division operations.
- Oversee the management and effective implementation of the divisions PS and OTPS budgets and contracts. Prepare and manage the division's annual operational budgets to ensure financial efficiency and accountability. The OES FY26 PS and OTPS budgets are $4,654,000 and $720,000, respectively.
- Develop and foster a of culture learning, professional development and a commitment to professional excellence.
- Lead, mentor, and develop a high-performing team, fostering a culture of excellence and continuous improvement.
- Maintain strong professional relationships with employees, division heads and business partners and external agency stakeholders, and labor union representatives.
- Collaborate with agency personnel, administrators, other city agencies, union representatives, outside organizations, and stakeholders to coordinate activities and resolve operational issues.
- Provide strategic guidance to senior leadership on personnel-related matters and contribute to the development of the overall agency strategy.
- Participate in confidential, time sensitive and special projects.

Additional Information:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

ADMINISTRATIVE STAFF ANALYST - 10026

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above.

2. A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

3. An associate degree or completion of 60 semester credits from an accredited college and six years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

4. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and eight years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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