Assistant Commercial Manager, Agent Markets

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

ABOUT US

UP&E globally drives expansion of the company's intellectual properties, franchises, characters and stories through innovative physical and digital products, content, and consumer experiences. Games, fashion, and toys only scratch the surface of ways we take Universal stories and characters from the screen and put them into fans' daily lives around the globe. Along with franchise brand management, UP&E’s core businesses include Consumer Products and Games and Digital Platforms. We take properties such as Jurassic World, Gabby’s Dollhouse, Minions, Fast & Furious from our creative content engines like Universal Pictures, Illumination and DreamWorks Animation partner with best-in-class category leaders (e.g. Mattel, Lego, PUMA, Primark, Ferrero etc.) to create amazing products for our fans. UP&E is part of NBCUniversal, a subsidiary of Comcast Corporation. https://www.universalproductsexperiences.com/ 

UP&E is committed to attracting and retaining a diverse workforce of the highest caliber. We are committed to fostering equitable and inclusive environments that honor the experiences, perspectives, and uniqueness of each colleague. 

At UP&E EMEA, we are proud of our unique culture. We are inclusive, curious and creative; channeling a growth mindset in order to drive the commercial and develop our people. In order to achieve this culture, we live by our 3 values:

• Being Human Matters to Us
• Together We Can Achieve Anything
• We Always Keep Growing

This role sits within a fast‑moving, growth‑oriented team. Reporting to the Director- Agent Markets, the Assistant Commercial Manager will play a key role in supporting  long term commercial growth in both direct and agent led business.

Key focus for this role will include:

• Supporting direct global and regional partners to unlock growth and effectively execute commercial opportunities.
• Taking the lead on driving localised budget and agent relationships in select markets.
• Responsibility for streamlining processes and driving operational efficiency across the team.

Commercial & Market Support

• Deliver against commercial and strategic objectives set by the Director, Agent Markets.
• Lead agent relationships, day‑to‑day operations, and budget delivery for select markets.
• Unlock growth across direct business by optimising key global and regional partners.
• Support initiatives for priority franchises and retail accounts across larger agent markets.
• Maintain strong day‑to‑day communication with external agents and internal teams to drive category, franchise, and retail growth.
• Support agents with raising POs and managing marketing approvals across agreed retail accounts and markets.
• Coordinate elements of the quarterly forecast cycle by gathering, validating, and consolidating agent submissions to ensure accuracy and timeliness.
• Track incoming deal memos across agent markets and monitor progress through to full contract execution.
• Support on additional projects and priorities as requested by the Director, Agent Markets and the RMD EMEA.

Operational Efficiency

• Manage and maintain the Agents SharePoint site as the central information hub for both internal and external teams.
• Track and consolidate market performance, category updates, sales trends, and retailer activity to support strategic decision‑making.
• Facilitate regular best‑practice sharing across internal stakeholders and external partners.
• Coordinate meetings, documentation, and operational tracker reports to drive operational excellence.
• Maintain and update licensee documentation and CRM records to create most up to date agents hub data base.
• Coordinate attendance and logistics for major industry events such as international agent summits, in market partner summits, Brand Licensing Europe, Nuremberg Toy Fair etc.

Communication & Culture

• Foster a collaborative, solutions‑focused way of working.
• Champion diversity, inclusivity, and strong partnership behaviours.
• Represent and model a one‑team mindset.

Skills & Qualifications

• Experience in administrative, business support, or commercial coordination roles, ideally within licensing, retail, and/or the media landscape.
• Excellent organisational skills with the ability to prioritise and meet deadlines.
• Proficiency in PowerPoint/Keynote, Excel, and Word; SAP experience is a plus.
• Strong written and verbal communication skills.
• Fluent in English; additional EMEA languages are an advantage.
• Strong stakeholder‑management and collaboration skills.

About You

• Highly organised, detail‑oriented, and able to manage multiple workflows effectively.
• A strong relationship‑builder who works well in a matrixed global organisation.
• Adaptable and comfortable working in a dynamic, fast paced environment.
• Curious, commercially aware, and proactive in building market understanding.
• Resilient, self‑driven, and confident in taking ownership of tasks.
• Positive, energetic, and committed to delivering high‑quality work.
• Empathetic, kind, and a strong team player who supports colleagues.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].