Assistant Chief Support Technician - SUD Treatment

ASSISTANT CHIEF SUPPORT TECHNICIAN

SUD TREATMENT

CRI-Help is a substance use disorder treatment center with several locations across Los Angeles County. We've been around since 1971 and are noted as an organization practicing integrity in our commitment to ethical and meaningful client care. Our mission is to improve the welfare of the community by providing first-class substance use disorder treatment to adults and families seeking freedom from the bondage of addiction, and we live out that mission everyday with our staff and clients.

As a nonprofit organization, CRI-Help is a qualifying employer affording our full-time employees the opportunity to begin, or continue, the process of seeking PSLF (Public Service Loan Forgiveness). In addition, our benefits package for full-time employees is quite robust- especially the option for 100% employer-paid Medical insurance, including an additional 40% paid coverage for dependents, which accompanies our 401k with 4% match option nicely. Please see the full list of benefits below, especially the 12 paid holidays per year (we are a 24/7 facility, so not all employees will be able to take all 12 paid holidays off- but will still get paid for the holiday in addition to their hours worked).

CRI-Help is an amazing organization to be a part of and I strongly encourage you to consider joining the team! We opened a new facility in Lincoln Heights in January 2025 and are still hiring for all roles- keep referring back to https://crihelp.bamboohr.com/careers/ for current openings at all sites.

Basic Functions

Assist the Chief Support Technician with daily responsibilities, including supervising the Support Technicians, monitoring daily program operations, ensuring adherence to policy and procedures within the Technicians Department, and acting as the responsible party in the absence of the Chief Support Technician.

Responsibilities and Duties

Inventory cleaning and linen supplies, and inform the Chief Support Technician of special needs and/or concerns.

Ensure vehicle maintenance.

Assist Chief Support Technician in designating specific Technician assignments in relation to facility upkeep.

Act as Chief Support Technician in the absence of the Chief Support Technician.

Ensure Technician adherence to policy and procedures.

Assist Chief Support Technician in monitoring the treatment documentation systems of the Technicians to ensure that a high quality of documentation is being maintained.

Identify problems and solutions within the Technicians Department and report problems to the Chief Support Technician

Assist the Chief Support Technician with the ongoing training, upgrading, and implementation of new systems within the Technicians Department.

Assist the Chief Support Technician to ensure that the facility is clean and safe at all times.

Perform other related duties as assigned by the Chief Support Technician.

Skills and Knowledge

Must be knowledgeable in identifying patterns common to this population.

Must have a working knowledge of CRI-Help’s structure and processes.

Must be able document client activities.

Must have thorough understanding of Narcotics Anonymous and Alcoholics Anonymous.

Education / Training

Must have a High school diploma or equivalent.

Certifications/Licenses

Must be in the process of obtaining alcohol and / or drug studies certification from CCAPP, CAADE or CADTP.

Must have unexpired CPR / First Aid Training Certification (classroom only).

Experience

Must have a minimum of two years of experience as a Support Technician and / or Senior Support Technician.

Special Conditions

Must be willing to undergo random drug screenings.

Working Conditions

Frequently ascend and descend stairs.

Frequently remain in stationary position, standing and / or sitting for 6-8 hours.

Frequently crouch below the waist and / or above the shoulders.

Constantly lift and / or move objects up to 25 lbs.

Constantly push and / or pull objects up to 50 lbs.

Frequently operate motor vehicles.

Occasionally work at various locations across Los Angeles County.

Position Reports To

Chief Support Technician

Position Type

Full-Time, In-Person, Exempt, Salaried

Pay Range

$70,304 - $73,000 / Year

Benefits

100% Paid Blue Shield Trio Plan Medical Insurance Option

80% Paid Blue Shield Access+ Plan Medical Insurance Option

80% Paid Kaiser Medical Insurance Option

40% Dependent Coverage on Medical Insurance Plan

80% Paid Dental Insurance

Vision Insurance

Paid time off (10 Paid Sick Days Annually, 12 Paid Holidays Annually, Paid Vacation)

Educational Assistance Tuition Reimbursement Program

401(k) 4% Employer Match

100% Paid $25,000 Life Insurance Plan with option to voluntarily increase coverage

CRI-Help ensures that all applicants are treated with equal consideration, without regard to age, race, gender, gender identity, gender expression, transgender status, national origin, ethnic / cultural identification, religion, sexual preference, or disability.