Asset Servicing Associate

Asset Servicing Associate 

Department: Asset Servicing 
Reports To: Asset Servicing Manager 
Location: Remote 

About Greenbox Capital 

Greenbox Capital is a fast-growing fintech company providing innovative funding solutions to small and medium-sized businesses across the U.S. and Canada. With a global, remote-first team, we value curiosity, adaptability, and a strong drive for continuous improvement. 

About the Role 

We are seeking a detail-oriented and highly organized Asset Servicing Associate to support our funding and portfolio servicing operations. In this role, you will play a critical part in ensuring accurate and timely funding disbursements, maintaining merchant account records, and supporting day-to-day operational processes. 

This is an ideal opportunity for someone who thrives in a fast-paced fintech environment, enjoys working with financial data, and takes pride in accuracy and operational excellence. 

What You’ll Do 

Funding Operations & Disbursement Processing 

Process funding approvals and verify documentation prior to disbursement  

Execute ACH and wire transactions to fund approved merchants  

Ensure all approvals and compliance requirements are met before releasing funds  

Maintain strict adherence to internal funding procedures  

Account Monitoring & Payment Tracking 

Record payments, adjustments, and schedule modifications  

Monitor merchant account activity for accuracy and consistency  

Identify and escalate discrepancies or issues  

Operational Support & Bookkeeping 

Perform daily and weekly bookkeeping tasks  

Maintain accurate records of funding and payment activity  

Assist with reconciliation of transactions and financial records  

Merchant & Internal Support 

Respond to merchant inquiries and provide account-level support  

Collaborate with internal teams by sharing relevant account information  

Maintain professional and clear communication across stakeholders  

Documentation & Process Management 

Maintain organized merchant records across systems  

Document account activity thoroughly within internal tools  

Support process improvements and operational initiatives  

What We’re Looking For 

Qualifications 

Bachelor’s degree in Finance, Accounting, Business, or related field (or equivalent experience)  

Experience in financial services, lending operations, or fintech preferred  

Familiarity with funding processes, payment systems, or financial operations is a plus  

Technical Skills 

Strong proficiency in Microsoft Excel and Office Suite  

Experience with ACH and wire payment processing  

Familiarity with CRM systems (e.g., Salesforce) preferred  

Ability to maintain accurate financial and operational records  

Core Competencies 

Exceptional attention to detail and organizational skills  

Ability to manage multiple tasks and meet deadlines  

Strong analytical and problem-solving abilities  

Clear and professional communication skills  

Self-starter who can work independently while collaborating with a team  

What Sets You Apart 

You’re naturally curious and proactive in identifying ways to improve processes  

You’re adaptable and comfortable working with a globally distributed team  

You bring a growth mindset and take ownership of your work