Ariba Support Executive

InfojiniInc1

Las Vegas, NV, United States contract

Posted: August 11, 2016

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Quick Summary

Ariba Support Executive is responsible for providing technical support to clients across various industries, ensuring timely resolution of issues and maintaining high-quality service delivery.

Required Skills

Customer Service Communication Problem Solving Technical Background Escalation

Job Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Edison, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Title: Ariba Support Executive
Location: Las Vegas, NV
Duration: 3-6 Months

Core Responsibilites:
- Triage Support Requests
- Serve as primary point of contact for issue resolution
- Investigate all reported issues
- Resolve Tier 1 issues
- Esclate Tier 2 issues
- Create standard responses to common requests

Desired:
- Ariba, SAP, Oracle experience

Mandatory:

Customer Service Experience
Excellent Verbal and Written Communication
Technology background

All your information will be kept confidential according to EEO guidelines.

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