ARC Research Manager – Quantitative Research, Fieldwork (L7)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

ARC Research Manager – Quantitative Research, Fieldwork (L7)

Overview
The Advisors Research Center (ARC) is a global team of researchers within Mastercard that delivers high quality, end to end research in support of Mastercard’s Advisors and Consulting Services. ARC partners closely with consulting teams and internal stakeholders to design, execute, and deliver rigorous research that informs strategic decision making for clients across industries and markets.
As part of ARC’s continued growth, Global Facilities India (GFI) supports global and regional ARC engagements by providing scalable, high quality quantitative research delivery. The GFI team works closely with ARC researchers and consultants to ensure consistency, speed, and quality across research execution and outputs.
This role sits within the ARC Quant Research capability in GFI and supports the visualization and communication of quantitative research findings for global projects.
Role:
As a Quantitative Research Manager, you will be responsible for managing and delivering key components of quantitative research projects across multiple markets. You will work independently on defined workstreams and collaborate closely with ARC researchers, data processing teams, visualization teams, and external research vendors to ensure high quality research execution.
Candidates for this position should have strong hands on experience across quantitative research execution, including fieldwork management and data validation, and be comfortable taking ownership of workstreams within larger projects.
Key responsibilities include:
• Manage and execute key components of quantitative research projects across global and regional studies
• Oversee quantitative fieldwork execution, including sampling, quotas, timelines, and coordination with research vendors
• Monitor fieldwork progress and proactively manage risks related to incidence, quotas, timelines, or data quality
• Conduct and review data quality checks during and post fieldwork, and resolve issues related to sample integrity or response quality
• Support quantitative analysis and interpretation of survey data in collaboration with senior researchers
• Translate data into clear findings and support the development of research outputs and materials
• Coordinate closely with data processing and visualization teams to ensure smooth hand offs across project stages
• Maintain clear documentation related to project execution, decisions, and learnings
Qualifications & Skills:
• 5–7 years’ experience at a research agency or in an in house research role executing quantitative research
• Strong understanding of end to end quantitative research methodologies and workflows
• Hands on experience managing quantitative fieldwork and working with external research vendors or panel providers
• Experience supporting data analysis and translating research results into insights
• Proficiency with quantitative research tools and platforms (e.g., SPSS, Q, R, DisplayR, or similar)
• Strong project management skills with the ability to manage multiple workstreams simultaneously
• High attention to detail and a strong quality orientation
• Experience supporting multi market or regional studies is strongly preferred
All About You
• Naturally curious about data, research, and consumer behavior
• Comfortable taking ownership of defined workstreams and delivering against timelines
• Able to balance analytical rigor with practical execution
• Collaborative and effective when working across global, cross functional teams
• Confident working with structured processes, datasets, and research tools
• Proactive in identifying issues and proposing solutions
• Thrive in a fast paced, dynamic research environment

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.