AR & Collections speciallist

Job Title: Account Receivable Specialist

Schedule: Monday to Friday, 8:00 a.m. – 6:00 p.m. EST

Job Description: This role primarily supports Accounts Receivable (AR) and collections, while assisting with broader accounting and month-end close activities. Preferred location is Colombia to work alongside Ana Maria Toro, the main account solver. Candidates should speak Spanish. Preferred locations: Colombia, Mexico, and Peru.

Core Responsibilities:

• Support daily AR functions including cash application, collections coordination, transaction posting, and customer record maintenance

• Manage billing process, monitor open balances, and ensure accurate payment application

• Provide regular updates on outstanding receivables

• Maintain accurate customer and vendor records, including electronic filing of onboarding documents and contracts

• Process incoming payments (ACH and credit cards) and apply to correct customer accounts

• Prepare and distribute monthly customer statements and follow up on outstanding balances

• Draft and manage professional, non-aggressive correspondence for past-due accounts

• Coordinate with office staff, sales, and account executives to facilitate timely payment collection

• Investigate and resolve billing discrepancies in collaboration with internal teams

• Use Excel (including VLOOKUPs) to reconcile large data sets, manage aging reports, and track receivables

Data, Reporting, and Close Support:

• Maintain and update daily KPI dashboards

• Assist with month-end close activities and annual audit preparation

Requirements:

• Fluent in English and Spanish

• Strong analytical and problem-solving skills with high attention to detail

• Comfortable making professional phone calls to resolve billing issues

• Excellent written and verbal communication skills

• Working knowledge of GAAP

• Strong time management and organizational skills

• Experience with Excel, Google Suite, and QuickBooks

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