Appointment Setter - Full Benefits - Medford/Hybrid

At Insurance Lounge, our mission is simple: make insurance easier to purchase and understand for consumers. Our Appointment Setters play a critical role in connecting clients with the right coverage — turning conversations into appointments and appointments into relationships.

We are the first interactive retail insurance store, combining the ease of online insurance shopping with the advantages of a traditional office. Our unique hybrid model offers unmatched benefits:

Open 7 days a week

No-commission salespeople — clients come first, always

Access to quotes from over 100 insurance companies

Flexible shopping: independently or with a licensed agent

One of the nation's fastest-growing insurance agencies

What You'll Earn

This role offers a competitive hourly base wage plus a performance-based bonus structure tied to appointments set and confirmed. The more you connect, the more you earn. Weekend availability opens additional earning opportunities.

Your Role

Conduct outreach by phone and online to current and prospective clients to schedule insurance consultations

Confirm, follow up, and reschedule appointments to maintain a full agent calendar

Engage clients warmly and professionally — answering general questions and directing them to the right team member

Maintain accurate client records and appointment data in our CRM system

Collaborate with licensed agents and service staff to ensure smooth client handoffs

Support outreach campaigns for renewals, new products, and special promotions

Meet daily and weekly appointment targets with consistency and professionalism

What We're Looking For

Previous experience in outbound calling, appointment setting, or customer-facing roles

Confident, clear communicator — comfortable on the phone and in writing

Organized and self-motivated with the ability to manage a high volume of outreach

Proficiency with CRM systems, MS Office, and multi-line phone systems

Ability to prioritize and stay on task in a fast-paced environment

Positive attitude with a genuine interest in helping people

No insurance license required — we'll teach you what you need to know

Benefits

Competitive hourly pay with performance bonus — your effort directly impacts your earnings

Group health, dental, and vision insurance — company paid

Retirement plan with company match

Full-time schedule with weekend availability for additional earning potential

Career progression track — appointment setting is a natural pathway to licensed roles

Generous vacation and sick pay

Please visit www.InsuranceLounge.com to learn more about our unique format.