Apply Sr technical agent for inbound tech support process

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: July 14, 2016

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Quick Summary

We are seeking a Sr technical agent to join our inbound tech support team in Kolkata, India. The ideal candidate should have strong technical skills and excellent communication skills to handle customer inquiries and resolve issues efficiently.

Required Skills

Customer Service Technical Support Outbound Process Call Handling Salary Management Incentives Rotational Offs Night Shifts

Job Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

We are hiring experience candidates for us shift.

Candidate with good customer service skills would be

preferred.

Candidate should have 6 year of experience

Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls.

Fixed salary in salary account on 1st of every month+ huge incentives

Leaves: Rotational offs

24 paid leaves+b'day leave+comp offs

Selected candidates will have choice to work either in Night shifts.

contact : Rima (HR) @ 7686839463

All your information will be kept confidential according to EEO guidelines.

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