Applied Machine Learning Engineer

As part of the broader Analytics team encompassing data engineering, data visualization, and data science, you will play a key role in advancing our AI-powered analytics capabilities. You’ll be responsible for taking proof-of-concept AI solutions and evolving them into scalable, production-ready systems that power business insight and efficiency. This role sits at the intersection of business intelligence, AI agent development, and software engineering, requiring both strong technical expertise and the ability to translate complex business needs into intelligent, automated solutions. As an expert in AI orchestration, you will own projects end-to-end: designing agentic workflows, building retrieval systems, implementing evaluation frameworks, and supporting intuitive user experiences for our internal stakeholders.

This role will be in a hybrid capacity in Austin, TX. This role is not eligible for sponsorship.

POSITION RESPONSIBILITIES:

• Design and develop agentic workflows using frameworks such as LangChain and LangGraph to automate analytical and decision-making processes.

• Architect and maintain the underlying logic for tool calling, memory management, and context-aware reasoning to ensure reliable, scalable agent performance.

• Design and develop Retrieval-Augmented Generation (RAG) systems that enrich agent outputs with relevant internal data, managing vector stores, embeddings, and semantic search infrastructure.

• Implement evaluation and monitoring frameworks to assess agent reliability, task accuracy, and behavior over time, ensuring quality and consistency in production environments.

• Partner cross-functionally with business stakeholders to understand analytical needs, translate them into AI-driven workflows, and ensure alignment with real-world operational goals.

• Continuously research and apply emerging best practices in agentic AI, prompt engineering, and LLM frameworks to enhance performance and maintain technical leadership.

• Build and maintain intuitive user interfaces that enable non-technical stakeholders to interact seamlessly with AI agents and access insights effortlessly.

WHO WE ARE

BusPatrol is a technology company with a public safety mission. Through relentless innovation and discovery, we are strengthening trust, safety, and transparency across the student transportation space and making the trip to and from school safer for students. As a leader in smart transportation, BusPatrol brings cutting-edge AI, machine learning and IoT safety tech solutions to school buses across North America. BusPatrol’s technology has been deployed onto more buses and has been used to issue more school bus stop arm citations than any other company in the world.

WHAT WE OFFER

• A competitive salary and benefits package

• Comprehensive personal time off, including volunteering and birthday days off

• An opportunity to help build a company dedicated to children’s safety

• The chance to join an innovative and dedicated team, focused on leading edge technology

• The occasion to participate in BusPatrol’s culture of safety, learning, and teamwork

BusPatrol’s school bus safety programs are violator-funded, meaning that those who break the law pay for the technology that protects children. We build solid partnerships in the communities in which we operate which, coupled with our innovative business model, leads to sustainable efforts to change driver behaviors.

HOW WE WORK

On our mission to make the journey to and from school safer for children, the way we work together and with our partners is built on foundational cultural pillars.

• SAFETY
Safety is our focus, for the children we protect and for each other. We follow the letter and spirit of occupational safety law, relentlessly employ safety best practices, and foster learning and development on our worksites. We are safe to be ourselves and to make mistakes, and we create safe environments for our teams.

• CONNECTION
We build strong relationships and teams in support of our mission. We promote and provide opportunities for employees to grow together.

• EXCELLENCE
We commit to innovation and quality work in support of our mission and each other. The children we safeguard are at the forefront of our decisions and actions and we excel on their behalf.

• IMPACT
We measure success by fulfilling our mission and keeping the company strong. We invest our time and energy in the actions that deliver results for students and for their communities.

We are looking for a valued member of the BusPatrol team to assist us in our quest to improve children’s safety. This is an important role for us and a great opportunity for the right candidate. Our environment is inclusive, diverse, ignited, built on integrity, and deeply committed.

The US salary range for this position is provided in this posting. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Partner can share more about the specific salary range for your preferred location and skill level during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, and/or commission (if applicable) or benefits.

EOE/AA Disability-Veteran